(Senior) Product Designer - Operational Excellence

Tier Mobility

Berlin, DE
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 12/27/2020
  • Website: www.tier.app
  • Company Address: , Berlin

About Tier Mobility

TIER Mobility is a vision and mission-driven company for shared micro-mobility based in Berlin. Our vision is to lead the way towards seamless and sustainable mobility joyful for everyone. We are rethinking urban transportation and reshaping our cities'‚Äč landscapes by offering easily-accessible and affordable mobility services by partnering up with municipalities, public and private organizations as well as other transportation providers. In all our actions we focus equally on our core values of sustainability, customer centricity, diversity excellence, appreciation and transparency.

Job Description

The Role and your Impact at TIER

  • Design intuitive interfaces and interactions for products and services that make the most daunting tasks delightful.
  • Establish design patterns for our global TIER experience.
  • Work closely and effectively with cross-functional teams and partner with design peers, user researchers, product managers and stakeholders in a fast paced startup environment
  • Provide solutions through understanding human needs and motivations but also the business requirements.
  • Use data and insights from user research to make informed design decisions.
  • Ensure consistency across all of our products & integrations and establish a state-of-the-art design system and language together with your design peers and UI developers.
You'll fit great with these Skills and Qualifications
  • 4+ years of industry experience as a user experience- / product- / interaction designer, information architect, or similar UX-related role, preferably for mobile and web applications
  • Bachelor's degree in Interaction Design, UX, Communications Design, a similar field or commensurate work experience
  • A strong online portfolio with samples of your work and design process.
  • You are a craftsperson who develops new concepts quickly and you bring fresh ideas to the team’s roadmap.
  • You can create clean, high-fidelity mockups, prototypes and flows independently and work with sometimes ambiguous requirements.
  • You are highly empathic, inquisitive, curious and constantly seek better ways to do things and understand the world around you.
  • Ideally you bring a familiarity with qualitative and quantitative testing.
  • You are data-driven and pragmatic when you develop hypotheses, objectives and requirements for product initiatives.
  • You have deep experience with common design tools like Sketch, Figma and prototyping tools like Invision, Framer, Principle, or similar.
Get an Impression of the Team
  • You will be joining the Product Engineering teams enabling Operational Excellence at TIER. We empower multiple users across our global markets to monitor the state of our fleet, steer the tasks happening on the ground, and extract the insights needed in order to ensure an outstanding service for our customers and cities. We focus on maximizing service availability, operational efficiency, and fleet lifespan. You will be at the driving wheel of new projects in Ops; working with highly motivated teammates in cross-functional teams, to solve tough problems for our rangers, mechanics, and operation managers. We strive to be a reference team within TIER, continuously delivering reliable and scalable solutions, through fast-paced collaboration and a strong mindset towards experimentation, lean development, and quality-first - all while having fun!
This may inspire you
  • Join us! We are at the forefront of one of the most exciting and rapidly moving industries.
  • We’re agile, we’re growing and so will you! At TIER, there’s space for exponential professional development and room to make a huge impact on the business going forward. 
  • Being part of the team means you’re part of its success. Our ESOP Programme gives you an opportunity to have a share in the company – nothing like invested interest!
  • Surf your city with free rides on our e-scooters and e-mopeds.
  • Diversity and  inclusivity is super important to us so enjoy initiatives and programs such as #WomenofTIER and our eMoped Training.
  • We are one of the fastest growing and most funded startups in Europe with a world-class team of serial entrepreneurs (Co-founder of Rebuy, Takeaway, Coup) and high-performers (Ex BCG, Uber, Delivery Hero and more)
  • Expect a first class company onboarding and Team Events with International colleagues from all over the World.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.