Assistant Manager - Customer Support

Rupeek

Bangalore, IN / Karnataka, IN
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 02/19/2021
  • Website: rupeek.com
  • Company Address: Plot 45/B, Subham Complex, 1st A Main Ground Floor, Front Wing B Sarakki Industr, Bangalore , IN, 560078

About Rupeek

Rupeek is an asset backed online lending platform. Rupeek is disrupting traditional brick-and-mortar lending model. Our low operational costs and credit evaluation tools are making credit cheaper for borrowers and investing more valuable for lenders.

Job Description

 Achieve monthly span targets 

 Manage day-to-day operations. 

 Escalation management & coordination with multiple teams

 Improve utilization & efficiency. 

 Handle escalations which were not solvable by L1/L2 executives.

 

Skills: 

 People management & team hiring 

 Understanding of Quality & implementation of feedback. 

 Exp in working with CRM, telephony systems is a must.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.