Senior Product Designer - Ontario


Ontario, CA
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 01/17/2021
  • Website:
  • Company Address: 545 Robson St, Vancouver, BC, V6B 1A6, CA

About Bench

Bench solves bookkeeping for entrepreneurs. But our larger purpose expands beyond that. We’re here to help entrepreneurs understand what they want to do and where they want to go.

Job Description

What’s Bench? Check us out in Fintech Impact, Perkins + Will, Daily Hive, BC Business, our Instagram, and our Blog.

We acknowledge that Bench headquarters is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.

We’re a committed and talented group of diverse people working hard to solve a real, universal problem for millions of entrepreneurs: businesses need to understand their financial performance, but for many smaller ones, this means a trade-off between doing their books and running their businesses. Bench solves this dilemma by taking bookkeeping off of their hands. We’ve paired smart humans with incredibly powerful software to develop the fastest, most efficient bookkeeping service in history. This lets us provide monthly and yearly financials at an incredibly accessible price, giving business owners the time, confidence, and knowledge they need to be successful.

Bench is growing fast. Recently, we’ve onboarded our 10,000th client and our 500th employee. We have a clear, funded path to profitability, and a roadmap that we believe will rapidly accelerate the trajectory of our business. We’re looking for the brightest minds who love solving tough problems to join us on this incredible journey, in pursuit of bringing financial mastery to our clients.

What does the Product department look like?

Bench is the world’s largest and most efficient bookkeeping service, built from the ground up with a blend of software, people, and process. Our software product underpins our entire service: our web and mobile apps allow our clients to understand their financials, and our bookkeeping system allows us to efficiently complete the books. And, we're just getting started! 

We aim to continuously reduce the cost of bookkeeping until it is accessible to every small business, while maintaining our world-class client experience and expanding the scope of services we offer to our clients -- including tax filings and banking.

As a Senior Product Designer you will work with teammates with a shared passion for creating delightful and impactful customer experiences that will have a profound impact in the lives of people. You’ll set direction for the solution, take ownership, make calls, and see things through without a lot of oversight. You’ll be able to communicate clearly with your colleagues, work across teams, and lend a helping hand when needed.

What you’ll be getting up to:

  • Be responsible: building new products as the primary person responsible for User Experience.
  • Enjoy coding: you design and write React code (and HTML, CSS) to create world class user experiences.
  • Collaborate with Product and Engineering teams in our unique take on the Shape Up process. Collaborate with other designers for feedback and critiques on work, and to improve processes.
  • Be scrappy: everything we do is scrappy and focussed on producing high value. This is especially true of user research, which we conduct as needed to directly lead to better client experiences.

To be successful in this role, you’ll need to have:

  • Enough experience, understanding, and context designing software that you know when to use established patterns and when to break them. Most often, this is 3+ years of being in it.
  • Enough experience collaborating and communicating that you are a leader in bringing teams towards alignment on solutions. Most often, this is 3+ years of being in it.
  • Experience being a lovely human being.

It could be an even better fit if you have:

  • A unique perspective: We know innovation thrives on teams when different points of view come together to solve hard problems. We explicitly seek candidates with a diversity of life experiences, work experiences, educational backgrounds, and cultures. Please be prepared to share how your unique perspective brings value to our teams.
  • Appreciation for systems: Our bookkeeping operation and expansion projects are a complex system designed to produce high-quality financials on time, with a high degree of efficiency. You’ll have to think about the full system, connecting the dots to figure out the best solution.
  • Startup hustle: You are highly motivated, dedicated, comfortable with change and ambiguity. You have a humble, team-player attitude and are ready to pitch in wherever you are needed most.
  • Empathy: We're all just human, y'know?

The extra details:

  • This is a full-time permanent position because we want to spend lots of time with your wonderful self!
  • This position offers an annual salary, stock options, and an extended benefits package that includes health, dental, and vision.
  • Our office has gone fully remote! We’ll set you up with everything you need to work from home, from day one.
  • We're augmented by physical space and you'll need to be able to travel to Vancouver regularly (open to discussion) once it’s the right thing to do.

We believe that unchecked biases disproportionately impact the most marginalized people in society—including but not limited to BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities. We strongly encourage applications from people with these identities or other marginalized communities because we believe that without you, we are all less. At Bench, we don’t stand for tokenism. We stand for representation.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.