People Operations Manager

Legion

United States
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 01/13/2021
  • Website: legion.co
  • Company Address: 101 Jefferson Drive, Menlo Park, CA, 94025

About Legion

Legion is revolutionizing the way hourly workers interact with their employers. Nearly 60 percent of the U.S. workforce is comprised of hourly workers, but existing workforce management solutions are difficult to operate, do not effectively leverage data, and fail to engage those who are paid by the hour.

Job Description

ROLE AND RESPONSIBILITY

We’re looking for a strategic, business and process-oriented People Operations manager who is eager to “roll up their sleeves” and drive innovative processes and insights that will lay the foundation for a best in class People team. As the People Operations Manager you will oversee our HR Systems and HR Programs and support the oversight for systems & data, benefits, immigration, programs, policy, process & compliance.

At this time, this role is remote but once we return to the office, the People Operations Manager will need to work a few days per week in the Redwood City office.

ROLE AND RESPONSIBILITIES

In this critical role, you will be responsible for supporting the employee experience from recruiting and onboarding on. You will help deliver thoughtful HR policies and programs that shape the employee lifecycle that is compliant, efficient, scalable, and reflect the Legion culture and values. 

  • Partner with the leadership team to support an amazing employee experience throughout the employee life cycle, including hiring, onboarding and the day-to-day of working at Legion
  • Represent the PeopleOps team in collaborating with internal partners (e.g. IT and Finance) to build, implement and maintain infrastructure, programs and policies along with processes for scale
  • Lead and maintain systems’ standards and processes related to onboarding, payroll, benefits, change management, and offboarding to ensure we deliver a positive employee experience
  • Manage our benefits vendor and provide enhancements to benefits as warranted
  • Manage Legionnaire events, team bonding and activities, social gatherings
  • Lead PeopleOps reporting, making clever use of numbers to help us identify trends, spot problems early and measure our progress towards our internal and external people goal

PROFESSIONAL BACKGROUND AND EXPERIENCE

  • 3+ years People Operations experience with employee benefits and experience, total rewards and compensation in a 50+ employee company; experience with remote teams a plus
  • Excellent customer service, written and verbal communications
  • Ability to work in a collaborative, fast-paced environment while meeting deadlines
  • Ability to identify and execute process improvements to make systems more streamlined
  • Hands-on experience with HRIS or payroll software, Trinet ideal
  • Extensive knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
  • Ability to work independently
  • Analytical and demonstrated experience working with people data
  • Focus on maintaining confidentiality and professionalism in dealing with sensitive issues

PERSONAL ATTRIBUTES AND VALUES

  • Proactive and able to command respect through hard work and persistence
  • Personal passion and fervor for industry-leading next-generation technology
  • Ability to operate in an environment with limited resources
  • A great communicator who can distill powerful messages which resonate with customers 
  • Track record of building positive relationships with peers 
  • Continuous and thoughtful listener, able to learn from others and leverage input
  • Strong personal work ethic focused on high priority issues; action and results-oriented
  • Unquestionable integrity, credibility, and character; demonstrated high moral and ethical behavior

 

ABOUT LEGION

Legion is looking for world-class talent to help us with our mission of enabling the global 2.7 billion-person-strong hourly workforce. At Legion, we are redefining how companies manage and empower their hourly workforces with our modern AI-powered Workforce Management platform. We help companies maximize labor efficiency and employee engagement simultaneously. Our cloud-native platform accurately forecasts demand, computes precise labor needs, and schedules the right employees at the right times based on employee skills and preferences. The platform also provides healthy worker features for these uncertain times. 

Legion WFM includes cutting-edge machine learning, artificial intelligence (AI), and the most intuitive interfaces to deliver over 10x return on investment. Legion was founded by Sanish Mondkar, the former Chief Product Officer at SAP, and it has many innovative customers, including Dollar General, Five Below, Panda Express, Cinemark, and Vail Resorts. Legion has been recognized as a Gartner Cool Vendor, and it was recently included on JMP Securities’ Hot 100 List of the Best Privately Held Software Companies. Legion is a remote friendly organization with headquarters in Redwood City, California. It’s backed by leading venture firms, including Norwest Venture Partners, Stripes, First Round Capital, Webb Investment Network, Workday Ventures, NTT Docomo Ventures, and XYZ Ventures. 

BACKGROUND AND OPPORTUNITY

The hourly workforce currently makes up almost 60% of the overall labor market in the United States. These 80 million hourly workers are the driving force behind many of our largest domestic industries, including food and beverage, retail, and hospitality. Workforce management has historically been difficult due to high churn (60% on average and high cost of replacement ($3,200 per employee in retail on average). Now new requirements are developing as generation Z enters this market. The retail vertical alone spends $62 billion a year on replacing workers, and over 50% of hourly workers leave their jobs because of flexibility reasons. 

In our modern economy, hourly workers want gig-like flexibility, mobile-first technology, and compelling work options. They want to use a mobile phone app to schedule work, not haggle with their manager over schedule changes every week. Also, employers increasingly need a flexible and efficient labor model that supports retail innovations (think pop-up stores, home delivery, mobile ordering, and service options) that today’s modern customer needs and often demands. Mid-market organizations have never had a technology platform to manage their hourly workers, and enterprises are stuck with old legacy software (think Kronos and Infor) that’s ineffective for users and the companies managing today’s modern hourly workforce. There’s a huge opportunity to modernize and upgrade how hourly workers interact with their managers while enabling employers to be flexible, efficient, and innovative. But no one has cracked the code – until now. Enter Legion.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.