Director of People Operations


Seattle, WA, US
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 01/03/2021
  • Website:
  • Company Address: 1100 Northeast Campus Parkway Suite 200, Seattle, WA, 98105

About Karat

Karat conducts first-round technical interviews on behalf of companies like Indeed, Intuit, Pinterest, and Citrix. Our network of experienced Interview Engineers have conducted tens of thousands of technical interviews with software engineering candidates.

Job Description

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable.  

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices. 

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics. 

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

People at Karat

To fuel Karat’s growth, Karat seeks a Director of People Operations to join the company’s People and Talent Team Seattle, WA. 

Given the current and anticipated growth, the Director of People Operations is a high stakes, high visibility position for Karat both internally and externally. The company needs an innovative builder and forward-thinking leader who can blend sound business judgment with People function expertise while using innate resourcefulness and creativity along Karat’s journey to becoming an influential market leader. The mandate calls for a company builder, a strategist and a highly engaged, and empathetic individual to lead an essential business capability and to foster a world class company culture driven by the Karat Core Principles.

Specifically, the Director of People Operations will be the architect of the programs and processes that enable the end-to-end Karat employee (Karateer) lifecycle. Karat’s internal employee base will continue to scale up over the next 3 years along with our 1099 contractor base of global Interview Engineers as demand for Karat’s solution grows. 

In addition to shaping and driving our internal practices around People and Culture this role will also have a unique role in support of our category-creating business. Karat’s Director of People will leverage their business acumen and understanding of People practices to inform and directly support Karat’s GTM and Product strategies. 


  • Create an incredible employee experience that is inclusive and performance oriented -- from onboarding to ongoing development to alumni engagement
  • Build and drive scalable solutions around making our leaders better managers, growing our team’s capabilities, and driving employee retention
  • Use people-related data to drive better decision making and develop key metrics to measure employee opportunities, performance, engagement, and retention
  • Develop and manage company-wide performance management programs that reward excellence and drive continuous, transparent feedback
  • Establish operational excellence including leveraging technology and analytics towards creating strong People practices
  • Be a steward of Karat Culture and Values. Exemplifying what it means to be human-centered, a partner, future oriented, an owner and able to celebrate along the way. 
  • Be an innovator, leveraging Karat as a platform to experiment with new People practices so that we can continue to serve as a market leader in the industry.

Experience and Leadership Capability

The Director of People Operations must:

  • Self-directed People Operations leader with 5+ years of relevant experience 
  • Experience building various programs from the ground up
  • Progressive and innovative attitude toward people programing and HR guidelines
  • Orientation toward high-level company goals and long-term success
  • Organizational design acumen and experience
  • Thoughtful people management and mentorship skills
  • Demonstrated track-record of dispute resolution success
  • Eagerness to work in a startup environment and roll up your sleeves within an emerging industry
  • Depth of expertise in core people programs such as compensation and benefits
  • Thrive in a fast-paced, high growth environment with proven track record in building and running People programs at large and small companies. 
  • Demonstrate ability to manage a direct team as well as indirect stakeholders in support of an organization’s strategy. 


Benefits of joining Karat:

While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:

  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave 
  • State-of-the-art equipment for your work station

Statement of Non-Discrimination:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.