Senior Recruiting Manager (100% remote)


North America
  • Job Type: Full-Time
  • Function: HR
  • Post Date: 02/13/2021
  • Website:
  • Company Address: , San Francisco, CA, 94104

About Zapier

Zapier (YC S12) gives people internet superpowers by letting them easily connect and automate the apps they use. Partners, including Salesforce, Intuit, Google, and Dropbox, utilize Zapier to offer their customers integrations with 1,000+ apps. The Zapier Developer Platform enables developers to add APIs for private or public use.

Job Description

Hi there!

We're looking for an experienced Senior Recruiting Manager to join our growing Recruiting team at Zapier. This role will focus on leading the team that delivers the hiring plan for our Support, Marketing, and Operations departments. These departments vary in their growth cycles from scaling new functions to enabling internal promotions and helping leaders to manage their teams' career paths. The Senior Recruiting Manager (along with the recruiting team) have a strategic partnership with the business leaders to grow their teams. 

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

About You

You have over 8+ years of recruiting experience with more than 4 years of recruiting management experience. You have scaled and managed high-performing recruiting teams at software companies. 

You value individual and team development. You have successfully led those you manage to higher levels of performance. 

You're a trusted partner in talent. You advise the recruiting team on the best strategy to fill positions and guide business teams  

You are passionate to see more diversity and inclusion in the workplace. You will coordinate and develop initiatives to support the same. Prior success with diversity initiatives is highly valued.

You believe momentum is critical to successful recruiting. You build systems and processes to empower your team to drive their own work. 

You have experience with Applicant Tracking Systems (we use Greenhouse) or CRM systems. If you’ve not used these tools, you should feel comfortable researching them and pushing buttons to see what happens.

You are data-driven. You track pipeline health to balance your team’s priorities and set hiring manager expectations.

You are well-versed in hiring a global team. You have scaled hiring strategies to reach a global talent pool. 

Leading leaders is no sweat. You're comfortable partnering directly with founders and executives to build hiring plans and deliver. 


Things You Do

Zapier is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

  • Lead a team of recruiters, sourcers, and coordinators to meet the company hiring goals for the Support, Marketing, and Operations departments. 
  • Develop effective ways to communicate, monitor, and lead your team through weekly one-on-ones and team meetings.
  • Keep the leadership team informed on your team’s progress in ways that are easy and enjoyable to receive, like one-on-one's, update posts, and regular team hangouts.
  • Build rapport with each member of the Recruiting Team and support them through coaching and mentorship to help level up their skills.
  • Leverage data and metrics to lead and mentor towards goals.
  • Collaborate across various Ops teams (People Ops, Onboarding, L&D) to help set roadmaps that will achieve business goals.
  • Actively recruit, onboard, and train new recruiters at Zapier. This might involve tweaking the skills portions of interviews, or writing better documentation.
  • Emphasize diversity and inclusivity. You'll look for traditional and non-traditional methods to increase the likelihood we can bring new perspectives to the team.
  • Embrace and encourage an environment where new ideas are encouraged and we’re not afraid to experiment with processes and tools.
  • Assist with developing job posts and rubrics. You'll work with the hiring managers and recruiters to tighten up job descriptions, screening rubrics, and manage the hiring process along the way.
  • Travel of 5% - 10% for company retreats that rotate to various cities throughout North America. 
  • As a part of Zapier's all-hands philosophy, help customers via support to ensure they have the best experience possible.


About Zapier

Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love.

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing.We believe that with the right tools, you can have big impact with less hassle.We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done.

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct.

The Whole Package

Location: Remote- North America

Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere.


  • Competitive salary
  • Healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year.
  • Travel of 5% - 10% for company retreats which rotate to various cities throughout North America
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies

*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to UK, Canada, and US-based employees.

How to Apply

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question.

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us.Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.