Manager of Software & Automation

AvidXchange

Charlotte, NC, US / Sandy, UT, US

Job Type: Full-Time
Function: Engineering QA
Post Date: 12/18/2020
Website: avidxchange.com
Company Address: 1111 Metropolitan Avenue Suite 650, Charlotte, NC, 28204

About AvidXchange

Job Description

About AvidXchange

AvidXchange is the industry leader in automating invoice and payment processes for mid-market businesses. Founded in the year 2000, AvidXchange processes over $140 billion transactions annually across its network of more than 600,000 suppliers, transforming the way 6,000 customers in North America pay their bills. AvidXchange is distinguished as a global fintech unicorn and one of the fastest growing technology companies in the U.S. with 1,400 employees supporting customers across seven office locations. Our employees live by our core values, including “Innovate to Change the Game”, “Passion about Customer Success”, “Win as a Team”, “Play to our Strengths”, and “Have a Blast”. We are on a mission to create something different at AvidXchange. Come join the team!

Job Overview

The Manager of Software & Automation will serve as the Business liaison for our Data & Software Operations Teams. This teammate will be responsible for managing team intake process, prioritization within the business and technical teams, drive requirement management and project delivery and manage day to day software operations duties such as invoicing, license management, and vendor relationships

Job Responsibilities

• Manage the project intake process and execute the project life cycle, including planning and scope definition, effort estimation, solution design documentation, coordination, user-acceptance testing, and support transition/ change management

• Assist with the development and execution of a technical program roadmap including development prioritization and estimation, building relationships with stakeholders and communication to business of delivery timelines

• Assist in the development of KPIs and metrics to measure development delivery efficiency and effectiveness, efficiencies gained, and any revenue generated by development.

• Ability to learn, document, and explain to development teams the business processes that will be automated.

• Work with stakeholders to ensure that all project documentation is maintained, and knowledge / status is communicated with business partners.

• Hands-on gathering of business requirements working with development team to convert to solution design. Management of solution design approval workflow with all business partners.

• Partner with our Business partners to answer software operations, serve as SME for software operations, and utilize data and KPI’s to support response. Serve as an escalation point for all issues and questions associated with a project.

• Mentor and coach teammates, including career development

Required Education, Skills, and Qualifications

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

• 3 years of experience in two or more of the following: project management, product management, business analysis or program management

• Strong analytical skills with the ability to analyze complex requirements and define technical/functional advanced solutions

• Excellent communication skills and ability to explain the technical aspects to relevant stakeholders

• Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes

Preferred Education, Skills, and Qualifications

• Experience with Agile project delivery methods, tools, and concepts

• Prior team leadership

• Advanced Microsoft Excel Skills

• Advanced knowledge of Salesforce

• Knowledge of PowerBI

• Knowledge of Azure DevOps

Not for you? Check out other opportunities

To learn more about alternative career opportunities view our current openings that include positions available within our Technology, Talent, Growth, Marketing, and Customer Care teams.

Equal Employment Opportunity Statement

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to: veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.