Sales Development Representative


Bangalore, IN / Chennai, IN
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/14/2021
  • Website:
  • Company Address: 1001 Page Mill Road Building 4, Suite 100-B, Palo Alto, CA 94304

About Uniphore

Uniphore redefines the customer service experience of the future through AI-enabled Conversational Service Automation.

Job Description

Are you looking to jump-start your sales career with a leading Conversation AI and automation company headquartered in Palo Alto, CA.
We are growing our sales organization, and this is an opportunity to capitalize on our success and begin your journey with our Sales Development Team!  In this role, the Sales Development Representative (SDR) will work closely with quota-carrying sales executives as well as non-sales professionals at Uniphore to ensure the company's continued rapid growth.
The SDR's responsibilities will include sales development, lead generation, appointment setting, sales operations, as well as the other sales, marketing and customer service-related work as needed.


        Generate qualified sales leads through a mixture of outbound cold calling and emailing
        Manage the qualification of inbound leads
        Drive new business via outbound prospecting and cold calling to warmed leads
        Following up on marketing campaigns and inbound inquiries
        Manage inbound MQLs and properly disposition them
        Work closely with Sales and Marketing team members to achieve organizational goals
        Work closely with marketing to qualify leads from events including webinars and regional events
        Schedule meetings and product demos for the Field Sales Managers
        Use good judgement when ascertaining if inquiries are qualified and route/book meetings with the appropriate sales reps
        Gain SaaS sales experience by working with mid-market and enterprise account executives
        Understand Uniphore’s product offerings and effectively communicate and apply them to prospect requirements
        Accurately enter, update, and maintain daily activity and prospect information in, including comprehensive and up-to-date client information
        Achieve and exceed monthly quotas and objectives
        Ensure inbound requests and opportunity hand-offs to sales, business development, and support are successful and exceed customers satisfaction
        Learn corporate selling strategies by running meetings with VP and C-level executives at SMB and MM companies
        Learn go-to-market strategy by collaborating with Lastline to generate business opportunities
        Use the leading sales software tools to manage your book of business
        Collaborate cross-functionally with multiple teams to understand all the moving parts of a successful startup company

Skills and Experience

The successful candidate will have curiosity and passion for sales, in addition to the following skills and experience:

        High-performance individuals who treat sales as a professional sport
        2+ years of full-time sales development experience
        Passionate about customer service and growing a sales career
        Bachelor's Degree is a plus
        Previous experience in sales development or AI, ML etc.
        Strong technical acumen is a plus
        Familiarity with CRM tool and LinkedIn/prospecting tools

We are looking for a passionate, dedicated individuals who are self-motivated in their work and career. We are looking for individuals who focus on delivering results and are wanting to build a career in sales. If this sounds like a match for you and what you are looking for, please apply. We'd love to hear from you!
Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore delivers business value using Conversational Service Automation, please visit

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.