Salesforce Admin

1stdibs

New York City, NY, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/19/2021
  • Website: 1stdibs.com
  • Company Address: 51 Astor Place 3rd Floor, New York, NY, 10003

About 1stdibs

1stdibs is the premier luxury marketplace for rare and desirable objects in furniture, fashion, fine art, and jewelry. We connect the world’s most respected dealers and makers with sophisticated collectors who share in the pursuit of beautiful design. In doing so, we partner closely with progressive dealers to define and shape the future of antique, vintage, and contemporary buying-and-selling.

Job Description

We’re looking for a Salesforce Administrator to help us optimize our use of Salesforce at 1stDibs.com. This person will be responsible for the configuration, customization, and day-to-day support of our Salesforce.com CRM platform across sales, account management and service functions.

The ideal candidate will have experience working cross-functionally with stakeholders, documenting functional requirements, constructing test cases, building configuration, and deploying functionality within Salesforce. This candidate will have 2 to 4 years of experience as a Salesforce Administrator, with a solid track record of architecting and deploying Salesforce at the enterprise level.

 

What you’ll do

  • Work with our Salesforce team to advance and maintain the enterprise-wide CRM implementation to accelerate delivery of innovative, high quality solutions to meet the company’s needs
  • Execute prioritized support requests and administrative needs of users across different departments
  • Translate business requirements into working solutions using a combination of Salesforce configuration and custom development approaches
  • Perform development, testing, implementation, documentation, and update tasks relating to the CRM instance and other integrated applications
  • Create (design, document, build) and manage (test, deploy) custom objects, fields, formulas, validation rules, custom workflow, approval processes, and other enhancements to CRM
  • Audit, uncover and resolve data quality issues
  • Develop and lead training programs to ensure Salesforce capabilities are used effectively and consistently across all teams
  • Work in a mature org, utilizing Sales Cloud, Service Cloud, Experience Cloud, Einstein

 

What you’ll bring

  • BS in Computer Science or related field, or equivalent experience
  • 2-4 years Salesforce administration experience (across sales, marketing and service functions) leading technical implementation, day-to-day operations, and long-term maintenance of Salesforce at the enterprise level
  • Formal Salesforce certification – Salesforce Administrator (201) and/or Developer (401)
  • Strong quantitative and analytical skills
  • Data experience, from data entry to data cleansing in Microsoft Excel and other tools
  • A passion for problem-solving
  • Proven success and complete comfort working for high growth, fast-paced, rapidly changing, team-oriented environments

Not a requirement, but a definite plus

  • Experience building on the Salesforce Lightning platform
  • Familiarity with SalesforceDX
  • Understanding of release management processes, Git and CI/CD
1stdDibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.
Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stDibs is a unique blend of expert curators and seasoned Internet executives from companies including Amazon, Google, eBay, Mlb.com, PayPal, and Twitter.1stDibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.