Associate Manager, Behavioral Health

Doctor On Demand

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/02/2021
  • Website:
  • Company Address: 275 Battery Street Suite 650, San Francisco, CA, 94111

About Doctor On Demand

Doctor On Demand is the next-generation video telemedicine company, offering on-demand and scheduled visits with US-licensed healthcare providers via any smartphone, tablet, or computer.

Job Description

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation.  We believe that health is personal, and means so much more than treating illness.  We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient.  It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at


Job Summary:

The toll the pandemic is having on mental health in the US is immense.  The CDC has recently reported that 50% of adult Americans are struggling with depression or anxiety.  Doctor On Demand is building an evolved approach that is deeply rooted in patient-centered and whole person care.  We are working to face and conquer the challenges in meeting the growing demand for emotional support and to enable a deeper level of engagement and support for a patient over time.  

The Associate Manager, Behavioral Health will support the operations of the Behavioral Health business.  You’ll be a key member of a small and entrepreneurial team with the opportunity to gain hands on experience across all the dimensions of the business.


  • Support from a project management and reporting perspective to help achieve all Behavioral health annual goals and quarterly commitments:  

    • Sales goals

    • Key customer deployments

    • Operational expansions

    • Cost initiatives

    • Go to market initiatives

    • Product launches

  • Conduct analyses and establish reporting that help drive key business decisions.

  • Help coordinate work cross-functionally to support key initiatives.

  • Manage cross-functional project plans.

  • Report on progress against business and operational objectives.

  • Other duties as assigned.

Required Skills/Abilities:

  • Minimum 3 years experience in fast-moving organizations

  • Strong analytical and problem-solving skills

  • Highly proficient in data analysis, including quickly drawing insights from complex data sets and comfort with Excel

  • Strong process orientation

  • Strong project management skills

  • Record of creative, structured approach to problem-solving and data-centered communication and decision-making.

  • Excellent verbal and written communication skills

Education and Experience:

  • Bachelor's Degree required

  • 3+ years related experience at management consulting firm and/or experience on a Product, Business Operations, or Internal Strategy team at a technology company

  • Record of creative, structured approach to problem-solving and data-centered communication and decision-making.

  • Startup experience a plus


  • Be a core member of a small and dynamic analytics team

  • Fluid work hours, fun, fast-paced environment

  • Full benefits + Salary

  • Unlimited PTO

  • 401k program with matching

  • Personal wellness programs

  • Continuing education stipend

  • Finish your day knowing you are working to connect people to a service that helps people and has saved lives.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.