Professional Services Customer Reliability Engineer


  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 04/05/2021
  • Website:
  • Company Address: 32 – 38 Scrutton Street , London, London EC2A 4RQ , GB

About Weaveworks

Weaveworks makes it fast and simple for developers and DevOps teams to build and operate powerful containerized applications.

Job Description

About Weaveworks

Weaveworks was founded in 2014 and is the company behind popular Kubernetes tools like Flux, Scope, Cortex, EKSCTL (the official CLI for Amazon EKS) and the flagship enterprise product Weave Kubernetes Platform (WKP).

Our mission is to help the world’s leading organizations adopt Kubernetes and other Cloud Native technologies and working practices. Organizations use our products and services to build better software and operate it reliably, at scale. Our approach brings together container-based application deployment, Kubernetes, and operations tooling in a model we call GitOps.

This role is suitable for someone who relishes the challenge of being involved with innovative technologies and complex customer needs.

The Role

We are seeking skilled SRE’s and DevOps engineers to join our professional services team. If you have architecture, design and operations experience in Kubernetes and Cloud Native tools and technologies or similar we would like to meet you. The role within Professional Services demands a high level of technical expertise and knowledge in the cloud native domain and customer-facing soft skills. .

What you’ll be doing:

The core attribute of this role is a passion for delivering consulting projects to our customers and partners. Working with customers in areas such as Finance, Telecom and Retail sectors, you will bring your years of experience and our Weaveworks tools and technologies to enable customers to meet their goals. The team is highly technical, with a balance of production experience and working with open-source tools and technologies, the right tools for the right application.

  • Perform discovery of customer requirements and goals of the consulting engagement to include assessment of readiness and follow-on design.
  • Work with customers architecting Kubernetes solutions both in the cloud and on-premise.
  • Architect and implement end-to-end cluster and application lifecycles.
  • Develop and implement CI/CD pipelines
  • Provide understanding of GitOps methodologies and Technologies to customers and partners during consulting engagements.

  • Lead a proactive approach to delivery of consulting engagements, based on GitOps and Cloud Native technologies and Weaveworks methodologies.
  • Strive to provide the right solutions and technologies for our customers that benefit both them and us.
  • Collaborate across the organization, with your peers in customer success and engineering
  • Thrive in a diverse and globally distributed team environment,

We’re looking for you if you:

  • Have extensive open-source work experience within a cloud native practice.
  • Experience with Kubernetes and cloud native tools and technologies (Certified Kubernetes Administrator CKA a big plus)
  • Solid working knowledge with Terraform and Helm Charts
  • Solid working experience with Git-based solutions such as GitHub and GitLab
  • Deep understanding of CI/CD principles and practices
  • Configuration management tools (Ansible, Chef and/or Puppet)
  • Strong understanding of networking fundamentals (IP, TCP, UDP, load balancing, etc.)
  • Previous startup experience
  • Excellent written and verbal English communication skills

It would be a bonus if you:

  • Have prior experience working in open-source projects
  • Proven at-scale operations experience as an SRE and DevOps engineer
  • Written and verbal German, Portuguese, or French communication skills a plus

The fine print

  • You must be able to work legally in the country employed
  • We are not accepting contractor or other non-permanent candidates
  • You must be comfortable working in a remote only (WFH) environment.
  • As a for-profit company that is deeply committed to open-source, you will find yourself working with a team who are passionate to achieving success in both.
  • Not open to recruitment agencies.

Next steps…

Apply to this role or share with your peers.

Weaveworks is committed to diversity. Weaveworks considers qualified applicants without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation

Black lives matter.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.