Senior Site Reliability Engineer


Bangalore, IN
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 01/07/2021
  • Website:
  • Company Address: 600 W. Chicago Avenue Suite 400, Chicago, IL, 60654

About Groupon

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime.

Job Description

Become a better developer by building things that help local businesses around the world thrive

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

We are looking for great software engineers excited by helping us build out Groupon’s Site Reliability Engineering teams. We use technologies like Kubernetes, and AWS EKS. We build our automation and tooling using common languages like Go, Python, Ruby, and shell. We need our engineers to have a passion for growth and learning, to be excited to use these technologies and tools, and to be ready to develop and evolve the techniques and procedures that will ensure site reliability.

We are providing Groupon’s microservice engineering teams a solid underpinning of tools and practices in the areas of reliability, monitoring,  alerting, and automation. A measure of success is that engineering teams can focus more on delivering new features than they do thinking about how to get those features into production. Another measure of success in this role is that we see a reduction in time spent by teams bringing systems online after issues and getting to root causes, thereby allowing them to focus on higher-level tasks around site optimization and new features.

Our development ecosystem:

  • Languages & Frameworks: Java, Ruby, Ruby on Rails & Dropwizard
  • MySQL/PostgreSQL
  • Splunk/ELK
  • Kubernetes & AWS
  • GitHub
  • JIRA

You’ll spend time on the following:

  • Identify process gaps and implement process improvements to increase operational reliability
  • Drive standardization efforts across the services, infrastructure, systems, and practices
  • Improve operational efficiency through automation
  • Develop effective alerts and tools to quickly identify and address reliability risks
  • Design and develop Groupon’s dev tools, to support continuous delivery in a high scale microservices environment in the cloud
  • Engage with engineering teams to triage outages and carry forward action items to improve reliability
  • Participate in on-call rotation to support other teams’ first responders.
  • Write great quality code using SOLID principles including unit and integration tests. The languages we like to use are Go, Python, Java, Ruby, and Bash.
  • Promote and foster an open-source/inner source culture at Groupon

 We're excited about you if you have :

  • Good knowledge or strong interest in at least 2 of the following: Kubernetes, AWS, PaaS, IaaS
  • 3+ years of relevant experience, out of which 2+ years of experience as a Site Reliability Engineer
  • Working knowledge of monitoring metrics and alert tooling
  • A keen interest in tool and platform development for dev teams
  • Good knowledge of toolchains such as Jenkins, Ansible, Maven, Chef, Salt, Puppet, ELK etc.
  • Excellent programming skills using one of the following: Go, Python, Java, Ruby 
  • Deep understanding of Agile and Continuous Delivery concepts and tools
  • Knowledge of the Linux command line and system-level analysis
  • Strong knowledge of all aspects of the Software Development Life Cycle (SDLC)

We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.
  • Obsessed with Quality: Your Production code Just Works & scales linearly
  • Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
  • Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.
  • Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.
  • Owners: Engineers at Groupon know how to positively impact the business.

Groupon’s purpose is to build strong communities through thriving small businesses.  To learn more about the world’s largest local ecommerce marketplace,  click here for the latest Groupon news. Plus, be sure to  check out the values  that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it.  Hear from real Groupon team members  and learn more about our  inclusive employee groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us. 


Groupon is an Equal Opportunity Employer

Qualifications for employment, promotion, and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, medical condition, sexual orientation, gender identity or expression, genetic information, ancestry, marital status, military discharge status (excluding dishonorable discharge), veteran status, citizenship status, or other legally protected status. We are all responsible for maintaining this policy. Groupon is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may email us at hraccommodations at If you have concerns related to Groupon’s equal employment opportunities, you may contact Groupon’s Ethics Reporting Service Ethicspoint.

Related Jobs

Mobile Release Engineer

Groupon - Chicago, IL, US

Senior Corporate Accounting Analyst

Groupon - Chicago, IL, US

Software Development Engineer, iOS

Groupon - Chicago, IL, US

Software Engineer – SRE

Groupon - Dublin, IE

Cloud Engineer – Cloud Platform & Distributed systems

Groupon - Dublin, IE
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.