Clinical Network Administrator

Teladoc

Melbourne, AU
  • Job Type: Full-Time
  • Function: Clinical Research
  • Post Date: 01/10/2021
  • Website: teladochealth.com
  • Company Address: 2 Manhattanville Road Suite 203, One Sound Shore Drive, Purchase, NY, 10577

About Teladoc

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Through our award-winning consumer experience brands – Advance Medical, Best Doctors, BetterHelp, HealthiestYou, and Teladoc – we help millions of people around the world resolve their healthcare needs with confidence.

Job Description

Mission to Our Employees:

Teladoc Health is transforming how people access and experience healthcare. Recognized as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year through the Teladoc Health Medical Group and enables millions of patient and provider touchpoints for thousands of hospitals, health systems and physician practices globally. Ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans.

We are committed to providing our Employees with a dynamic and collaborative work environment; there is equal opportunity for learning and personal growth. Creativity and innovation are encouraged.  Above all, our mission-oriented employees will be treated with the same attention, respect, values and care that we provide to our clients and members.

Position Information:

The Clinical Network Administrator will play a key role in administrating our growing list of external clinicians. The clinicians include Specialists, GP’s, Psychologists, Psychiatrists, Dieticians, Nurses and others. The role will report into our Medical Director and play an import part in coordinating with other departments within the organization.

As we grow our clinical programs and customer base, we will rely further on our clinical network to deliver exceptional customer experiences. To do that, we need a vibrant, responsive and engaged clinical network. This role will help us in our goal to ensure that our clinicians love working with us and are happy to refer friends and colleagues.  

Additional Details About the Role:

The Clinical Network Administrator role will be responsible for all administrative oversight for our clinical network. This includes:

  • Managing the administrative process for the recruitment of clinicians. This includes working with our recruitment anciencies and keeping track of applications and progress
  • Managing the credentialing process of any clinicians being considered
  • Managing the contracting process of clinicians to ensure Agreements are executed and stored appropriately
  • Manage the training and onboarding process to ensure clinicians are brought into the organization appropriately
  • Manage the set up and access to our systems and tools, emails etc
  • Engaging with the network to assess availability and monitor accessibility to ensure our programs run smoothly
  • Reviewing and processing the payments for clinicians on a monthly basis
  • Provide administrative support to clinicians as required
  • Provides support and cover for roles in clinical operations, or other appropriate duties as required
  • Comply with data protection and member privacy guidelines and standards. Immediately report suspected privacy breaches
  • Comply with company policies and procedures
  • Understand and abide by organisational values

To Succeed in This Role You Will Need:

  • Experience in medical administration and dealing with clinicians
  • Experience with medical terminology around credentialing and medical practice
  • Great problem-solving skills
  • Strong attention to detail, time management and organization skills
  • Exceptional communication skills
  • Intermediate to advanced computer literacy skills
  • Strong team player

Compensation & Company Benefits (Here is some of the good stuff):

  • Very competitive salary
  • Awesome people to work with  
  • Becoming a part of a movement in telemedicine and building something that matters

For a more detailed look at our company and values, visit our website at https://teladochealth.com/en/about/

At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.