Senior Product Designer, Payroll

Gusto

San Francisco, CA, US / Denver, CO, US / New York City, NY, US / Remote
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 01/08/2021
  • Website: gusto.com
  • Company Address: 525 20th Street, San Francisco, CA, 94107

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses.

Job Description

As an all-in-one provider of payroll, benefits, and HR, we want to make it easy for any business to be an amazing workplace. As a design team, we craft simple, delightful product experiences that help over 100,000 small businesses make this a reality.

As a Product Designer, you'll take ownership of a large area of the Gusto Payroll product and be involved in the entire product development process – from early research and visioning to adjusting pixels to launching and iterating on experiences for our customers. 

Gusto is first and foremost customer-driven. We take pride in making informed decisions based on customer research and data while balancing short and long term technical decisions. If you are a strategic customer advocate who enjoys complex problems and improving customer experiences, we’d love to hear from you! 

Here’s what you’ll do day-to-day:

  • Deeply understand and solve complex problems to give our customers peace of mind
  • Design simple, easy-to-use flows and experiences that delight our customers
  • Partner with PMs, engineers, and copywriters across the company to oversee user experience for products and features from conception to launch
  • Develop deep empathy for our customers and translate both qualitative insights and quantitative data into creative ideas and informed design decisions
  • Cultivate a creative design process that is built on inclusion and strong cross-functional collaboration
  • Contribute to high-level strategic decisions with the product team
  • Provide and seek feedback from other designers to always push the bar for quality

Here’s what we’re looking for:

  • Experience designing and shipping complex products founded in data and customer insights
  • Ability to form clear hypotheses around design decisions and lay out a path to validate them
  • Industry experience designing at every step of the development process, from brainstorming to post-launch research
  • Extensive generative and evaluative research experience
  • Strong design craft; the desire and ability to mentor other designers and elevate design at Gusto
  • Experience balancing long-term design goals with an Agile-based iterative approach 
  • Strong communication skills and enthusiasm for collaborating across the entire company
  • Ability to embrace ambiguous situations as opportunities to create
  • Passion for Gusto’s mission and the impact we can have on the world

 

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.