Product Manager - Disbursement

xendit

Manila, PH
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/09/2021
  • Website: xendit.co
  • Company Address: Rukan Grand Panglima Polim Kav.78 Jl. Panglima Polim Raya Pulo, Kebayoran Baru, Jakarta, 12160

About xendit

Xendit helps businesses accept payments and send money - simply, at speed, with great customer service.

Job Description

Xendit is an Indonesian fintech company that provides payment infrastructure across Indonesia. Xendit processes payments, runs marketplaces, disburses payroll and loans, detects fraud and helps other businesses grow exponentially. We serve these companies by providing a suite of world-class APIs and a dashboard UI that simplifies processes. 

Our main focus is to build the most advanced payment rails for South-east Asia, with a clear goal in mind — to make payments in South-east Asia simple, secure and easy for everyone. We currently serve SMEs to some of the region’s largest tech startups and also giant-sized businesses like Samsung. We process millions of transactions monthly, growing 8% month on month for the last 3 years. We are trusted and backed by some of the largest VCs in the world, who invested in Facebook, Slack, Twitch and Grab, and are alumni of the prestigious YCombinator (S15).

About Product Management

Build world-class payout products to make customers successful

Our product management team sets the direction for our growing portfolio of products. As advocates of our customers, we collaborate closely with a diverse group of engineers, designers, and business partners to achieve a common goal: shipping high-quality products that help our merchants succeed. 

Product managers at Xendit play the role of being the “glue” that binds many functions together in our organization. We interact with our customers, create roadmaps, analyze business processes, design user-facing flows, and facilitate with stakeholders to turn their visions into reality — while having fun along the way.

Mission

Our disbursement team works on Xendit’s biggest product: xenDisburse. This product supports Indonesia’s and Philippines’ biggest fintech and ecommerce businesses in the high-volume, time-sensitive payouts needed to run their business.

The disbursements localization Product Manager will define the strategy for expansion and building deep integration in new countries. You will coordinate with partners, product managers, engineers and sales to implement a best in class payout experience for our disbursement users. The team is responsible for understanding customer needs, building mission-critical services, maintaining connections to banks and providers, and working through various issues associated with local infrastructure to ensure that businesses’ payouts are executed successfully, correctly and promptly.

Responsibilities

  • Lead a disbursement product team within Xendit’s core, growth, payment channels, applications, or platform groups
  • Work with your engineering and design teams to ideate and build products that solve our customers’ pain points
  • Understand our customer needs, conduct user research, and identify opportunities for how we can add value to their businesses
  • Develop compelling business cases, make crisp prioritizations, and design clear success metrics for your initiatives
  • Partner with cross-functional stakeholders such as Sales, Account Management, and Operations while shepherding your projects through the stages of initial conception, launch, and scale
  • Do whatever it takes to make Xendit succeed

You may be a good fit if

  • You are a creative product thinker, who can bring a fresh approach to how products can break through and succeed in the marketplace
  • You do whatever it takes to make your product and team successful whether that means writing a QA plan or hunting down the root cause of a user’s frustration
  • You take complete ownership of your product. The buck stops with you
  • You not only welcome feedback from customers and teammates but you thrive on it
  • You are a skilled communicator, can champion a product without authority, and work well with a breadth of stakeholders including engineering, business people, and C-level executives
  • While you don’t necessarily code yourself, you can get excited about technical topics like APIs and architecture, as well as hold your own in conversations with engineers about them
  • You have an analytical mindset, know how to make data-informed decisions, and possess either prior knowledge or willingness to learn SQL
  • You have at least three to four years of product management experience. Bonus if you have a successful track record  for owning fast-growing products
What we care about
  • Solve for the customer first: You build what customers want. You think about what is right for customers, not what is easiest for you
  • Demonstrate mastery of honey badgery: You make ambitious goals. Then execute…no matter what stands in the way. When knocked down, you get up
  • Take on challenges willingly and can be trusted to execute: You can be trusted to get things done right the first time quickly. You hit your deadlines
  • You’re like us: You smile a lot, think work is fun and don’t take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions. You follow the golden rule.
  • You’re remarkable: People naturally talk about how awesome you are. If we can’t find someone who raves about you then it’s unlikely we will too.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.