Working Student Customer Service

Personio

Munich, DE
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 01/13/2021
  • Website: personio.com
  • Company Address: Rundfunkplatz 4, M√ľnchen, 80335

About Personio

Personio is the all-in-one HR software for small and medium-sized companies. Based in Munich, Madrid, London and Dublin, Personio's mission is to make HR processes as transparent and efficient as possible so HR can focus on the most valuable assets in the company: the people. The Personio solution includes human resources, recruiting and payroll and supports all core HR processes every business needs to do. More than 2,000 customers in over 40 countries use Personio.

Job Description

The Role
At Personio, Customer Success is more than one specific role. It is rather an integral part of our company culture and defines how our customer-facing teams work. Customer Success follows the mission to maximize customer value in our everyday business. As part of this team, you enable our customers to understand the product, give feedback, encourage their growth, and make their people processes more successful. Join and become part of our exciting journey!

Here are some of the things that you would be working on:
  • Support in the maintenance and correction of customer data
  • Support in the implementation of customer campaigns in terms of communication and scheduling with customers
  • Documentation, Reporting und Evaluation of campaign results
What you need to succeed
  • Good knowledge of Excel and Google Sheets
  • Good communication skills
  • Very good German (C2) and good English (B2)
  • Admiring problems is not yours. You prefer to approach them actively and find a solution
  • Diligent and independent working method
Why Personio
  • Become part of an awesome team from all over the world and dive into the complexity of our startup world to get ready for your career entry 
  • Join the Personio-Community and celebrate our achievements with regular team-events (e.g. Office Dinner, Oktoberfest, etc.)
  • Stylish open office space in the heart of Munich (near Hauptbahnhof) - Coffee, Mate, Fruits, and Muesli are provided by us
  • Choose between an additional payment for your MVV-Ticket or a subsidised Qualitrain membership for 25€ per month
About us
Being a Personio means being part of something big. It means shaping the future of HR, the future of our company and at the very same time: your own. As one of the fastest-growing B2B SaaS companies in Europe, we have a great product, an amazing team with almost 500 employees and a market that is only waiting to be developed. By now we already have more than 2500 customers, but we aim high: Our goal is to build the leading HR platform in Europe. At Personio, we believe in hiring people like you - ambitious, forward-thinkers who want to be more than just another employee. Will you be one of them?

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.