Product Experience Designer


Toronto, CA
  • Job Type: Full-Time
  • Function: Web/Graphic Design/Internet
  • Post Date: 01/04/2021
  • Website:
  • Company Address: , Toronto, ON

About Wattpad

Wattpad is an online community that allows individuals to read, write and share stories. The platform provides writers with an opportunity to write, promote and help their work reach across a wide and varied audience. It enables users to be engaged in the process and be able to interact with the writers and share their opinions with fellow readers.

Job Description

Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 90 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else. Our brand banner includes: Wattpad, Tap by Wattpad, Wattpad Labs, Wattpad Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!
We have a need for a Product Experience Designer (intermediate to senior) who cares deeply about understanding users (external and internal) to create experiences that drive business outcomes. You have a passion to co-create with users, are divergent with solution approaches, and are curious to absorb feedback and data to inform the next iteration. You enjoy working directly with product management, engineering, and experience design research squad members to work our way towards delivering exceptional user experiences. Your work will reach a massive global audience: our apps have 130 million total downloads!

What you'll be doing:

  • Partner with Product Managers, Engineers, Researchers and Marketers to discover unmet user needs, design seamless interactions, and deliver extensible experiences that deliver user value
  • Discover and define the underlying user motivations to guide us in how we can deliver compelling user experiences
  • Design the UX and UI flows across platforms (web, iOS, AN) and internal tools that will enable users to use and service Wattpad more effectively
  • Deliver scalable design experiences by leveraging and contributing to a componentized design system
  • Develop your design leadership skills by contributing to Wattpad’s existing design practices in mentoring other designers, facilitating design workshops, and leading design events both within Wattpad and with the design community at large

What we're looking for:

  • 3-8 years of experience with end-to-end product designIndependent driver who takes ownership of ensuring a rewarding experience is being delivered to our users
  • Strong collaborator with product managers and engineers in a cross-functional squad environment
  • Has shipped product, measured results, gained learnings, and iterated towards successful product and business outcomes
  • Has cross-platform design experiences (Web, Android, iOS), has experience with designing internal tools
  • Experience conducting user research would be a strong asset - if you don’t already have experience with research, be ready to learn
  • Proficient in design tools such as Figma
  • Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline

What we offer:

  • Competitive salary
  • Meaningful equity (stock options)
  • Career development; we believe in mentorship and supporting you to achieve your goals
  • Health benefits, fully covered on us!
  • RRSP Contributions
  • Generous vacation and Parental Leave Top-up
  • $200/month Transit and Home Office Allowance, choice of hardware, flexible hours, hybrid office and remote work options
  • Corporate discount for gym membership for you and your family
  • A beautiful office in downtown Toronto, with easy access to transit
  • And a whole lot more!
**Update: Wattpad is still actively hiring for this role! We are a robust and growing business; our search for new talent continues.**
Due to the current state with COVID-19, Wattpad will conduct all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom. Our intention is to respect everybody's need for safety and adherence to social distancing.
We also want to respect our team's personal needs and capacity for professional commitments during this time; consequently our pace for the interviewing process might be impacted.
About Wattpad
Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.
What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.
What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.
How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play...and all while having a great time.
Culture and Diversity
Wattpad is an equal opportunity employer. We do not discriminate. Period. 
Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.  
If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.