Senior Sales Engineer

Yottaa

Waltham, MA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 02/09/2021
  • Website: yottaa.com
  • Company Address: 100 5th Ave, Waltham, MA, 02451

About Yottaa

Leading brands such as Ann, Inc., Carter’s, Express, Lands’ End, Mattress Firm, Nutrisystem, Party City, Ralph Lauren, and Samsonite rely on Yottaa to accelerate, optimize, and control 3rd party eCommerce technologies, high resolution images, and other website elements, resulting in superior customer experiences, up to 60% faster web performance, and up to 20% increases in online conversion.

Job Description

Yottaa is searching for a Senior Sales Engineer to join our team.  At Yottaa, we’re dynamically the improving the way major retailers and brands run their eCommerce channel. By improving site performance by over 30%, Yottaa’s acceleration platform makes the shopping experience fast, smooth, and more engaging. It gives our customers the freedom to innovate with new technologies, significantly increase their conversion rates and sales, and allows them to direct their development resources toward other business priorities.

Retail as we know it is changing. Flagship retailers are struggling to compete with disruptive, eCommerce brands. The whole industry is working hard to win in this online environment. As shoppers flock to their phones and computers, they’re demanding an in-store shopping experience even while they’re online. Therefore, today’s eCommerce websites are becoming increasingly complex as they offer services like personalization, reviews and recommendations, live chat, creative imagery, and more. While all of this powerful technology drives increased revenue, it does so at a cost…site performance. Yottaa is uniquely positioned to address this challenge with our patented, SaaS platform.

 

This position will be based in our Waltham, MA office or Chicgao, IL area.

 

Your Mission

  • Partner with the Sales and Support teams to pursue new business opportunities and support all phases of the Yottaa customer onboarding process from trial to successful go-live
  • Work with key Yottaa partners to successfully onboard their customers to Yottaa 
  • Support customer follow-up engagement sessions to drive additional value for customers and ensure reference-ability   
  • Help create and document implementation best practices and checklists 
  • Provide platform feedback to product management based on customer interaction 
  • Shape future direction of Yottaa services based on customer needs

 

Your Experience 

  • 5+ years of Sales Engineering experience
  • Strong team player who enjoys working with a sales team to meet customer needs
  • Deep knowledge of HTTP, DNS, Global Server Load Balancing, and TCP/IP
  • Hands on experience with modern web technologies: JavaScript, HTML5, CSS
  • Strong problem-solving and interpersonal skills
  • Effective written and verbal communication skills
  • Understanding of SAAS and recurring revenue business models
  • BS/BA or equivalent 

 

Bonus Points:

  • A degree in Engineering, Computer Science or a related technology field 
  • Experience developing websites
  • Familiarity with front-end web optimization, web caching techniques, e-commerce platforms, and content management systems

 

 

Leading brands such as Ann, Inc., Carter’s, Hallmark, JoAnn Fabrics, Lands’ End, Mattress Firm, Nutrisystem, Party City, and Samsonite, rely on Yottaa to accelerate and optimize the loading of 3rd party eCommerce technologies, high resolution images, and other website elements, resulting in up to 60% web performance improvements and up to 20% increases in online conversion. To learn more about how Yottaa can accelerate your eCommerce site and increase conversions, please visit www.yottaa.com or follow @yottaa on Twitter.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.