Cluster Head - Satellite Cities


Bangalore, IN
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 03/07/2021
  • Website:
  • Company Address: Site No. 9, 1st C Main Road, Jakkasandra, Sarjapur Road, Bangalore - 560095, Bengaluru, Karnataka, India, 560095

About Ninjacart

Ninjacart leverages innovative tech to source fresh produce from farmers and delivers them to retailers within 12 hours.

Job Description

About Ninjacart

Ninjacart is India’s largest B2B fresh produce supply chain company. A pioneer in the tech-driven supply chain space for fresh vegetables and fruits in India, Ninjacart has raised over $150mn from Tiger Global, Accel US, Accel India, Syngenta, and others. Over the last 5 years, our made-for-India technology and India centric solutions have disrupted the way fruits and vegetables move from farms to consumer's plates. Today, we source fruits and vegetables from farmers across 20+ Indian states and deliver to 17,000+ local kiranas and restaurants across 7 major cities and 100 satellite cities, every day, in less than 12 hours. Our vision is to build India’s most efficient and largest supply chain company, improving the lives of producers, businesses & consumers in a meaningful manner. 

Read more here:

What are we looking for?

We are looking for a Cluster Business Head and as a Cluster Business Head, you will be a mini-CEO for the business unit with an end to end responsibility. You will lead a team of 100+ to deliver strong culture and employee care, world-class customer experience, growth and profitability. You will lead 5 core functions such as sales, sourcing, category management, operations and Transport. Everyday is about strengthening Ninjacart’s promise for our customers, farmers, drivers and employees and change the way vegetables and fruits the city consumes.

What you will do? | Responsibilities

  • Growth: Own end to end growth and P&L of the city business unit - Drive demand, supply, PnL, Operations, logistics teams to deliver best in class customer experience and growth
  • Solve customer problems: Leverage Ninjacart’s capability to solve farmer's and customer's problems and strive to deliver real value
  • Build teams: Hire and develop high caliber teams, who can deliver exceptional customer experience, growth and sustain the same - build an environment that motivates people to thrive in their expertise and deliver aggressive results
  • Efficiency: Implement strong processes and drive efficiency to deliver consistency and reliability - day in day out.
  • Get things done
  • Build a strong Ninjacart culture: Evangelize and build a strong Ninjacart culture and principles among internal and external stakeholders and create a strong brand by delivering on promise consistently

What you will need to have | Requirements

Basic Qualifications:

  • Education from Tier I Engineering/MBA institutes
  • 4 to 10 years of experience in sales / General Management / Category management roles
  • Experience in managing a P&L is a strong plus
  • Experience in managing multi-layered operations and teams
  • Previous entrepreneurial stint is a big plus

Required Skill-sets:

  • Must have: Strong people management, mentoring skills and team player - Need strong experience in this area
  • Believer of team-work (in other words must have strong leadership principles) - knows how to build a team, train them, and lead them to the right vision.
  • Superior analytical skills: Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs. Deep understanding of customer acquisition and engagement methods and metrics
  • A competent decision-maker with the ability to develop, own and build a strategic plan
  • Effective communication and interpersonal skills
  • Ability and willingness to work in ambiguity
  • Technology affinity and track record of employing systems to drive simplification and change
  • Fast learner and be comfortable working in a fast-changing startup environment.
  • Must be street smart and should have the ability to handle crunch situations (police cases, fire in the warehouse) effectively

Related Jobs

Regional First Mile Operations Head

Ninjacart - India

CEO’s Office

Ninjacart - Bangalore, INKarnataka, IN

Sr. Manager/Manager - Control Tower

Ninjacart - Bangalore, IN

Zonal Sourcing Manager - Ahmedabad

Ninjacart - Ahmedabad, IN

Category Manager-Grocery

Ninjacart - Bangalore, INKarnataka, IN
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.