Director of Product Management, Web


New York City, NY, US
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 04/29/2021
  • Website:
  • Company Address: 400 Lafayette St, Fl 4, New York, NY, 10003

About SeatGeek

Help the world experience more live. SeatGeek was built in 2009 as the only mobile ticketing marketplace created with fan experience top of mind.

Job Description

Ticketing is a complex, historically opaque industry with a unique set of challenges. At SeatGeek, we look to open ticketing with innovative technology, thoughtful interfaces, and an above-all-else focus on our users.

We’re looking for an experienced Product Management leader on our Consumer Product team to help shape our user-facing web product as a Product Director of SeatGeek is a product-centric organization that prides itself on beating industry competitors through a superior user experience (think: not Ticketmaster). As we grow we need even more care and attention on our ever-expanding web product, ensuring that the multitude of ongoing projects and work streams come together into a cohesive product experience while also driving forward business outcomes. You'll report to our Head of Consumer Product.

What you'll do

  • Manage a portfolio of small, medium, and large product initiatives, united under a clearly-articulated product strategy
  • Work closely with team members to align an array of business and product needs, and translate that into a long-term product roadmap
  • Manage delivery-oriented junior and mid-level Product Managers and provide regular job performance feedback and career development support
  • Play an active role in our recruiting process for product and engineering roles as we grow our team
  • Partner with engineering managers on planning and priorities
  • Communicate updates on deliverables and outcomes to partners

Who you are

  • You have a proven track record of shipping user-facing products, with at least 8+ years of product management experience, 5+ of which have been with a consumer-facing product
  • You’re a curious, detail-oriented, hyper-organized self-starter who can manage a lot of information, projects, and responsibilities at once
  • You have a technical background and are comfortable making impactful decisions based on a balanced view of data, domain expertise, and gut instinct
  • You can translate technical jargon into human-readable ideas and concepts (and vice versa), and are comfortable communicating anything from project status updates to long-term strategic plans to a variety of audiences


  • Equity stake in a well-funded growth stage company
  • A superb benefits package that supports health/dental/vision. We also provide annual subscriptions to Headspace,, and One Medical 
  • A focus on transparency. We have regular company meetings and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry
  • Although this perk is currently on pause, we can’t help but talk about it. SeatGeek employees receive a monthly ticket-purchase stipend, and we cannot wait to get back to safely attending the live events that we so dearly miss
  • Covid-19 Response: We’re not expecting employees to return to the office until April 2021 at the earliest. Once it’s again safe to do so, we look forward to welcoming people back to our offices. In the meantime, we’re offering a $1000 reimbursement to create your ideal workspace at home


SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.