Product & Operations Manager

DynamiCare Health

Boston, MA, US / Remote
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/22/2021
  • Website: dynamicarehealth.com
  • Company Address: , Boston, Massachusetts

About DynamiCare Health

DynamiCare Health is a digital platform that helps people monitor and reduce the use of drugs, opioids, alcohol, and tobacco. DynamiCare empowers people to perform substance tests through our app anytime, anywhere, through connected breath and saliva tests verified by selfie video. The app can also track treatment attendance using GPS, creating accountability and encouragement. Family members, employers, and health plans can leverage financial support through our platform as rewards for healthy behavior.

Job Description

We're hiring a Product & Operations Manager to take the lead on an amazing digital healthcare product with a proven track record! DynamiCare is building the future of digital care for addiction, and we are looking for mission-driven individuals to join our team.

About the Role
In this role, you will help DynamiCare members achieve their recovery goals by creating an engaging, positive and motivating experience for them. You will be responsible for all aspects of the technology: member-facing app, substance testing equipment & integrations, and provider/supporter-facing portals. You will directly oversee the Engineering team and Operations team, and work closely with our Clinical team to coordinate and deliver a great experience for our members, which is the core focus of the company.
You will work directly with our CEO and Clinical Director to manage our strategic product roadmap. You will help synthesize for the team what the best and most impactful next features will be, balance the needs of various stakeholders, and keep everyone up to date about the timeline of delivery.
When new features are released, you will be responsible for introducing them to our team and our members. You'll also be responsible for measuring their impact and using that data in the development of new features and iterations of the product.
You will oversee our non-clinical operations, including project management across teams, HR tasks, data gathering and reporting, marketing tools, and SaaS products.

About the Product
DynamiCare has a web app that is used by our recovery coaches and healthcare providers. We also have native iOS and mobile apps that are used by our members to manage and track their recovery journey. Both products are already functional and mature, but have a lot of room for more feature development and product design! You should be familiar and comfortable managing both web and mobile products.

About You

  • Proficiency with rapid hypothesis-driven experimentation and analysis
  • Experience leading cross-functional teams and managing stakeholders
  • Strong UX and design sense
  • Ability to develop wireframes, prototypes, mockups and other visual aids
  • Operational mindset
  • Great communication skills, written and verbal
  • Ability to work remotely, stay focused and be self-directed
  • Comfort working in fast-paced and dynamic startup environment
  • Passion for our mission
  • Healthcare experience a bonus

About DynamiCare
We are a small and passionate team of engineers, researchers, recovery coaches, and traditional healthcare workers looking to make a difference in this critically important field. We're based in Boston, but an entirely distributed team. We love remote work, and we're good at it!

For Your Application
Please include a brief note about why specifically you are interested in this opportunity and why you think you might be a great fit for the role!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.