Business Analyst


New York City, NY, US
  • Job Type: Full-Time
  • Function: Business Intelligence
  • Post Date: 01/01/2021
  • Website:
  • Company Address: 214 West 29th Street 5th Floor, New York, NY, 10001

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown.

Job Description

About Scentbird:

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

  • Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
  • Deck of Scarlet: Deck of Scarlet was created to break the boredom and shake up clean beauty. The line of bold cosmetics features vivid colors, innovative textures, and unprecedented finishes that bring the fun and creativity back to clean beauty.
  • Confessions Of A Rebel: We’re not afraid to provoke. Our fragrances are made to excite and inspire: some are subversive, others are straightforward, all are compelling in their own right. He, she, they, YOU - our confessions are not caged in by gender.
  • Goodhabit: Built for the digitally native generation, Goodhabit is pioneering the movement in defending your skin against artificial blue light and modern day skin stressors. We’re developing clean, conscious, and effective skincare solutions that keep you connected, and your skin, protected.

Business Analyst

About the Role:

Scentbird is constantly growing and as a part of this growth switched to the in-house fulfillment several years ago. Due to the complexity of the business model we had to develop our own WMS system and later integrate it with NetSuite ERP.

The WMS Business Analyst is responsible for, and will spend the majority of their time focusing on, the continuous improvement of processes and procedures by recommending, implementing, and managing WMS. Essential duties and responsibilities include: developing training procedures and documentation and performing technical evaluations in order to identify, develop, and implement solutions - the result of which will address system and process issues by enhancing functionality and increasing user adoption. Additionally, the WMS Business Analyst will collaborate with all business units to assist in driving end-to-end process consistency, maturity, and effectiveness related to department goals and objectives.

The WMS Business Analyst will report into BackOffice Product Manager and work closely with CRM/CMS Project manager.

What You’ll Be Responsible For:

  • Working as a member of our product team, use your knowledge of the product and the industry to enhance the WMS and build innovative solutions, including gathering detailed business requirements.
  • Constantly collaborating with Operations team in order to understand their current needs
  • Create user interface prototypes for desktop and mobile apps
  • Document user stories for new product features
  • Collaborate with software development teams in an Agile environment using business requirements, and design artifacts, acting as the voice of the customer. Organize with the broader team to deliver new solutions and features on schedule.
  • Conduct training across departments using detailed expertise on product features, including defining the training scope for a new release of the solution and assisting with the development of training materials


What We’ll Love About You (personality traits):

  • Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
  • Demonstrated ability to onboard and integrate with an organization long-term
  • Positive and solution-oriented mindset
  • An inclination towards communication, inclusion, and visibility
  • Experience owning a project from concept to production, including proposal, discussion, and execution.
  • Self-motivated and self-managing, with strong organizational skills.
  • Demonstrated ability to work closely with other parts of the organization
  • Share our values, and work in accordance with those values
  • Ability to thrive in a fully remote organization


What You’ll Need to Have (required qualifications):

  • 4 years of experience developing, supporting, or implementing application software. Experience or interest in a software product management role.
  • 2 years of combined experience in supply chain, retail or wholesale distribution, demand planning systems, order management systems, warehouse management systems, or warehouse control systems technologies with software development or quality assurance experience desired.
  • 2 year of experience delivering software in an Agile/Scrum environment.
  • Excellent written and verbal communication skills.
  • Enthusiastic and positive attitude.
  • Strong team and interpersonal skills, with the ability to work and collaborate with team members both technically and functionally. Strong interpersonal, organizational, time management, and problem-solving skills.
  • Self-motivation and a passion to learn.
  • Ability to handle multiple projects and execute detailed tasks in order to meet defined goals.

What You’ll Love About Us:

  • Competitive base compensation
  • Bonus program
  • Remote first
  • Paid Time Off
  • A fun, creative and energetic work environment

Related Jobs

Senior Product Designer

Scentbird - New York, USRemote

Social Media Manager

Scentbird - New York, US

Senior Accountant

Scentbird - New York City, NY, US

NetSuite Administrator

Scentbird - Monroe Township, NJ, US

Director of Quality

Scentbird - New York City, NY, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.