Engineering Manager


  • Job Type: Full-Time
  • Function: Engineering Software
  • Post Date: 12/30/2020
  • Website:
  • Company Address: 420 Wes Graham Way Suite 310, Waterloo, ON, N2L 6R5

About TextNow

TextNow is the world’s first all-ip cloud-based phone carrier.

Job Description

TextNow is based around a simple idea: Communication belongs to everyone. We work hard to help people stay connected by offering a solution that makes phone service free. At TextNow, we work together to solve complex and interesting problems that have a positive impact on our customers lives. 
Join us in our mission to help people stay connected with technology that is free (or as close to free as possible.) 
As a Development Manager at TextNow, you will work on a highly-scaled distributed system that receives hundreds of millions of calls/messages and terabytes of raw data in real-time per day. Facing some of the most difficult challenges in modern software engineering, your team will power the core of a system relied on every day by millions of users. We leverage cutting-edge tools, software, and open-source, where it makes sense. If you enjoy working in a highly collaborative, multidisciplinary, fast environment, you will find this role highly rewarding.  
Teams at TextNow are small, and we look for keen and talented leaders who are individual contributors with a desire and passion for leading and mentoring others. You can expect to spend at least half your time providing technical leadership through architecture discussions, code reviews, and setting best practices, with the remainder of your time split between people management and hands-on development. 

What You’ll Do:

    • Lead a team of engineers in developing elegant solutions to complex problems
    • Design and develop high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance using our gRPC microservices framework
    • Participate in the full software development lifecycle 
    • Foster a culture of fast iteration and experimentation, balanced by a long-term technical vision 
    • Provide code reviews and architectural leadership while coaching and mentoring team members to enable them to achieve a high level of success 
    • Work closely and cross-functionally with other leaders to align technical vision to product and operational needs and contribute to design and architecture decisions 
    • Take part in an on-call rotation to maintain our users’ trust 

Who You Are:

    • Creator of cool shit with ownership of the technical delivery of TextNow’s iOS, Android, Web and Backend services and APIs to support current and future business objectives
    • Brilliant, but not a jerk with the ability to partner with other engineering leaders and product leaders to define, deliver, and implement scalable strategies to meet Product launches and business initiatives
    • Someone who takes action and ownership with a 5+years of proven experience growing employees through career development, coaching, and mentoring while guiding senior contributors to maximize their potential. You'll provide a clear path for progression through personal development plans, defining goals, perform evaluations, and collaborate with employees on their objectives. Most of all, ensure employees are having fun with their work 
    • Respectfully candid with the ability to lead and grow a team of passionate engineers to join our distributed team
    • A bold risk-taker and self-starter who can collaborate on roadmaps with Product Managers, Architects, and Tech Leads to ensure the team has clear direction and priorities. You will operate and maintain Text Now client applications and supporting foundational services
    • Resourceful and scrappy with 10+ years experience of building highly scalable consumer facing applications and helping to guide teams through tech choices in order to deliver resilient, highly available services

·   Strong work life blend 
·   Flexible work arrangements (wfh, remote) 
·   Employee Stock Options 
·   Unlimited vacation 
·   Competitive pay and benefits
·   Parental leave top up 
·   Benefits for both physical and mental well being

At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.