What we do: AI Service Management (AISM) 

There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

Responsibilities

• Educate customers on the value of Aisera in a consultative way
• Manage multiple customers simultaneously at various stages of the Aisera buying cycle
• Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
• Prospect cold leads to generate interest and new contacts to fill your funnel
• Research accounts, identify key players and build relationships
• Demonstrate our innovative AI Service Management solution and align value to customers pain points
• Maintain and expand your list of assigned prospects while generating pipeline for the business

Qualifications

• 2+ years of sales experience
• Salesforce experience required
• Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
• Effective in dealing with C-suite of mid market to enterprise organizations
• Experience with generating pipeline by cold calling and prospecting
• Understanding of sales process and move accounts through sales stages effectively
• Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
• Proven track-record creating highly targeted campaigns and messaging
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Maintain and expand your list of assigned prospects
• Excellent written and verbal communication skills
• Problem-solving passion and service orientation
• Show independence and flexibility in dealing with change management
• Ability to execute on programs and projects with minimal resources
• Composed, poised and professional demeanor in all situations
• Strong problem-solving and service orientation