Mid-Market Account Executive


Austin, TX, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 02/10/2021
  • Website: aisera.com
  • Company Address: 1121 San Antonio Rd Suite C202, Palo Alto, CA, 94303

About Aisera

Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Job Description

What we do: AI Service Management (AISM) 


There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.




  • Educate customers on the value of Aisera in a consultative way
  • Manage multiple customers simultaneously at various stages of the Aisera buying cycle
  • Qualify new sales opportunities through cold calling and prospecting for mid-market and some enterprise organizations
  • Prospect cold leads to generate interest and new contacts to fill your funnel
  • Research accounts, identify key players and build relationships
  • Demonstrate our innovative AI Service Management solution and align value to customers pain points
  • Maintain and expand your list of assigned prospects while generating pipeline for the business





  • 2+ years of sales experience
  • Salesforce experience required
  • Proven success in closing deal sizes of $150k or more and a consistent track record of hitting quarterly and yearly goals
  • Effective in dealing with C-suite of mid market to enterprise organizations
  • Experience with generating pipeline by cold calling and prospecting
  • Understanding of sales process and move accounts through sales stages effectively
  • Positive attitude and willingness to roll up sleeves and dig deep to achieve goals
  • Proven track-record creating highly targeted campaigns and messaging
  • Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
  • Maintain and expand your list of assigned prospects
  • Excellent written and verbal communication skills
  • Problem-solving passion and service orientation
  • Show independence and flexibility in dealing with change management
  • Ability to execute on programs and projects with minimal resources
  • Composed, poised and professional demeanor in all situations
  • Strong problem-solving and service orientation

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.