Data Operations Specialist

Blueconic

Boston, MA, US
  • Job Type: Full-Time
  • Function: Data Science
  • Post Date: 12/25/2020
  • Website: www.blueconic.com
  • Company Address: 207 South Street, Suite 671, Boston, MA , 02111

About Blueconic

BlueConic is a cloud based next generation Big Data customer engagement platform that leverages machine learning, optimization and cross channel orchestration to optimize for revenue lift and the customer experience as a whole.

Job Description

Hurry up! We’ve got a dream to build!

BlueConic is an international start-up that’s growing fast. We love what we do, we’re proud of how we do it, and we’ve teamed up to create a truly exceptional product and company. BlueConic is a leader in the white-hot customer data platform space and it’s our job to make sure every prospective buyer gets in on the fun. Are you the kind of problem solver that believes in the power of starting with ‘yes’? Do you appreciate that just because something is done doesn’t mean it is finished? Is excel your favorite Microsoft Office application? Are you interested in learning the ins and outs of a business at the ground level to help you strengthen core skills and shape your ideal career path?

We’ve got a job for you.

We’re looking for the next rock star to join the BlueCrew, and we need an ambitious and enthusiastic data ops specialist to join our rapidly growing marketing team. Reporting to the Director of Business Operations, you will play a critical role in maintaining a solid data foundation that will help our business scale as we speed along our high growth trajectory. Your deep appreciation for data quality, along with a highly analytical mindset are what will make you incredibly successful in this role.

In this role you will:

  • Support efforts to automate, analyze, and optimize processes that will increase overall operational efficiency for the business, particularly in the sales and marketing departments
  • Identify opportunities improve processes in ways that will make them more efficient and/or accurate in their output
  • Monitor and improve data quality in our database through a combination of ongoing maintenance tasks, as well as defined data hygiene projects
  • Process leads generated by marketing programs to ensure timely assignment and follow-up
  • Monitor incoming leads from automated systems to ensure they are properly routed
  • Monitor connection statuses to ensure data is flowing across systems as expected
  • Collaborate with sales team to assist with maintaining accounts, contacts, and opportunities
  • Document new processes and update documentation for existing processes as needed

Requirements: 

  • Hands on experience with data projects, either at a previous company or as part of college/university coursework
  • Proficiency in Microsoft Excel
  • Acute attention to detail
  • Strong pattern recognition skills
  • Ability to multitask across a variety of initiatives/ projects in a fast-paced environment
  • Collaborative work style with a positive and friendly attitude
  • Strategic thinker and creative problem solver always looking for most optimal solution
  • Bachelor's degree

You will stand out from the pack if you have:

  • Previous experience using Salesforce
  • Previous experience or certification with a BI tool

Reasons to join the BlueCrew:

  • Be an integral part of a dynamic and professional team that brings a wide variety of experiences and skill sets
  • Learn new skills that will make you a force to be reckoned with throughout your career
  • Work in white-hot category that is expected to grow into a multi-billion-dollar industry
  • Enjoy competitive salary and benefits, including the office stroopwafel supply (google it)

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.