Cloud Systems Reliability Engineer


Sunnyvale, CA, US
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 12/23/2020
  • Website:
  • Company Address: 910 Hermosa Court, Sunnyvale, CA, 94085

About ThoughtSpot

ThoughtSpot is a company that develops a search-based, data analytics solution for enterprises. It allows to ask questions, analyze company data, and build reports and dashboards using a browser-based search interface. The company's Analytical Search Appliance combines data from on-premise, cloud and desktop data sources.

Job Description

Are you looking to join one of the fastest growing software companies in the Bay Area? ThoughtSpot’s AI-Driven analytics platform is disrupting the BI industry by making analytics 1000x faster and easier for non-technical business people.

We are looking for a well rounded software developer with a customer operations mindset to join our Cloud Systems Reliability Engineering (SRE) team. The right candidate for this role will have a passion to develop tools and automation to deploy/maintain/troubleshoot distributed services/applications in cloud and on-premise infrastructure. You will be responsible for the big picture of how the services in ThoughtSpot stack relate to each other and use a breadth of tools and approaches to solve a broad spectrum of problems. The use cases include, but not limited to, minimizing time spent on operational work, incident postmortems and proactive identification of potential issues. Ability to work with cross-functional teams in a rapidly growing environment is important.


  • Take a customer-first approach in understanding the requirements, nuances of different public clouds (AWS, Azure, or GCP) features, operational costs, and then implement efficient solutions for running SaaS services. AWS is preferred.
  • Develop tools and frameworks for distributed systems, services and applications.
  • Maintain, monitor and troubleshoot Infrastructure (IaaS).
  • Work with Engineering teams to define, architect and implement tools to enhance debuggability, supportability, availability, scalability and performance.
  • Ensure all key services implement metrics, are monitored and raise appropriate alerts.
  • Develop reliable and scalable systems to monitor production alerts and build to auto-remedy.
  • Be an expert in cloud and on-premise infrastructure by developing automation and best practices.
  • Participate in on-call rotation for critical SRE systems, lead incident review and root cause analysis.
  • Handle cloud NetOps and SecOps aspects for Cloud and on-prem.

Required Skills / Qualifications

  • Bachelors of Science degree in Computer Science or equivalent.
  • 5+ years of software development experience.
  • Prior experience being part of Cloud SecOps, NetOps team. Strong expertise in Cloud Security and/or Cloud Network.
  • Proficient in programming in C/C++, Python, Go or Java and familiarity with Kubernetes.
  • Ability to diagnose technical problems, debug code and automate tasks.
  • Strong problem solving skills, algorithmic thinking and a strong foundation in how systems should work.
  • Prior experience being part of Cloud SecOps, NetOps team. Strong expertise in Cloud Security and/or Cloud Network.
  • Understanding of tools & frameworks required to Operate and manage Cloud infrastructure.
  • Experience in linux, virtualization, DevOps tools and cloud technologies.
    Solid communication skills and ability to work independently.
  • DevOps mindset. You are familiar with Site Reliability Engineering (SRE) concepts. You treat operational issues as if they are software problems. You view software as a primary tool to manage, maintain, fix and extend systems required to support large development environments. You promote operational excellence!
  • Automation. You leverage automation, monitoring and data analysis to ensure high availability (HA) for internal services and infrastructure.
  • Problem Solver. You love tackling the most difficult of challenges and know how to troubleshoot in order to get to the best solution.

About ThoughtSpot

At ThoughtSpot, we solve some of the hardest, most challenging problems in technology. The kind of problems we solve require diverse perspectives and the team-spirit to see those differences as opportunities rather than roadblocks. It’s why diversity isn’t a box to check; it’s the heart of “Selfless Excellence,” our core value we live every day. To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful company culture and truly challenge the status quo.

We support our employees with great benefits like 100% company paid medical/dental/vision/life coverage for employees and dependents, equity in a late stage startup backed by top-tier VCs, conveniently located Sunnyvale office with onsite gym, company-provided catered lunch and dinner, and paid holidays and flexible paid time off.

ThoughtSpot’s Search & AI-Driven analytics platform puts the power of a thousand analysts in every business person's hands. With ThoughtSpot’s next-generation analytics platform, business people can use Google-like search to easily analyze complex, large-scale enterprise data and get trusted insights to questions they didn’t know to ask, automatically - all with a single click. ThoughtSpot’s customers include the world’s largest companies, such as Amway, BT, Bed Bath and Beyond, Chevron Federal Credit Union, De Beers, JD Sports, PetCo, ServiceNow, and Scotiabank.

ThoughtSpot is helmed by CEO Sudheesh Nair after being  co-founded in 2012 by Ajeet Singh and technical co-founders from Google, Microsoft, Amazon, and Oracle. Backed by investors Lightspeed Venture Partners, Khosla Ventures, General Catalyst Partners, Geodesic Capital and Capital One Growth Ventures, ThoughtSpot has raised over $305 million to date at a unicorn valuation. Join us in our mission of enabling  analytics "human scale" by putting search and AI-driven analytics in the hands of 20 million users by 2020.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.