Sales Engineer, Mid Market

WalkMe

San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/16/2021
  • Website: walkme.com
  • Company Address: 22 4th Street, San Francisco, CA, 94103

About WalkMe

WalkMe pioneered the Digital Adoption Platform (DAP) to simplify user experiences by combining insights, engagement, guidance and automation capabilities.

Job Description

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance, and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

As a Sales Engineer, you will report to our VP of Pre-Sales. Your main goals will be to work as an essential member of the sales team, serving as the primary technical advocate for our products during the sales process. As the technical face of the Sales team, the Sales Engineer work quickly on their feet and comfortable working with potential customers the value of the WalkMe product.

What You'll Own

    As an SE, you will be responsible for supporting the Account Executives by taking a consultative role in the customers’ evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalations to Support and Engineering.
    Develop strong technical relationships within customer teams, acting as a trusted advisor.
    Convey the value of WalkMe’s products through many mediums, including; phone, presentation and live/online product demonstrations.
    Manage technical POC’s both onsite and offsite
    Collaborate on and present custom product demonstrations to support the sales cycle
    Aggregate feedback from customer meetings and be explain that to product management and Engineering
    Work as an extension of marketing by promoting product knowledge by writing blogs,
    Leading value - based demonstrations and webinars when needed.

What You'll Need to Succeed

    At least 4 years of experience in the world of technical sales working with Enterprise customers in one of the following roles: Functional / Technical Pre-sales, Functional / Technical Consultant
    Past experience with large strategic customers, during a long sales cycle
    Interpret, and articulate complex technical information to audiences of varying technical levels.
    Experience in working with CRM systems, notably SFDC
    Comfortable presenting to and working with customers at all levels engineering to C level.
    Have a deep understanding of enterprise technologies and business context

What You'll Love About Us

    Full health coverage for employees, WalkMe pays 100% of employee premiums and 50% of family premiums and has a generous vacation policy to encourage a healthy work-life balance
    Weekly themed happy hours every Friday and catered lunch to promote community within a casual office environment
    Series F startup with $40 million raised in our last round
    Ranked in the top 50 on USA Today’s best places to work with brightest futures and Ranked in the top 50 on Forbes Cloud 100 list along with other numerous accolades, just check out our webpage!
    Our product is used internationally by companies like Hulu, Amazon, PayPal, Microsoft, Airbnb, Zoura, Adobe and more!

CHECK US OUT ON GLASSDOOR.COM:
http://bit.ly/1Yznxn0

CHECK OUT OUR OFFICE CULTURE:
http://bit.ly/1Vh2CYf

ABOUT US:

WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. We’ve designed a platform which helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.

TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.