Application Engineer - OnRamp

ChargePoint

Reading, GB
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 01/20/2021
  • Website: chargepoint.com
  • Company Address: 254 E. Hacienda, Campbell, CA, 95008-6901

About ChargePoint

ChargePoint brings electric vehicle (EV) charging to more people and places than ever before.

ChargePoint operates the world’s largest and most open EV charging network. We also design, build, and support the technology that powers it. As our network grows, it makes driving an EV accessible to more and more people. Our mission is to get everyone behind the wheel of an EV and provide a place for them to charge wherever they go.

How are we making it happen? First, we’re transforming the transportation industry by providing the charging stations, mobile app, and the network that allow people to charge their cars everywhere they go. Second, we’re transforming the energy industry by developing intelligent energy management solutions to help people and businesses shift away from fossil fuels. And, finally, we’re making it easier for drivers to adopt EVs by connecting them to automakers, businesses, and each other, as well as educating the driving public.

Every day we add more drivers and businesses to our network, and driving an EV makes even more sense. And that’s what ChargePoint is all about: driving a better way.

Job Description


About Us

With electric vehicles (EVs) expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for nearly every charging need. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on EV charging and established a business model that's been validated by more than a decade in business and thousands of customers. As we near a public listing milestone that will broaden our market leadership and build on years of innovation, ChargePoint offers a once-in-a-lifetime chance to build our all-electric future and dominate a trillion-dollar market.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Director Portfolio Management, Europe

What You Will Be Doing

ChargePoint is seeking an Applications Engineer to help develop ChargePoint’s Open Network OnRamp program. This crucial role entails integrating third party EVSE partners hardware with ChargePoint’s OCPP cloud. The Applications Engineer will work directly with Product Management and Engineering to drive the direction of our products in order to support this key initiative. The Applications Engineer will be responsible for building relationships with OnRamp partners, provide technical direction and expertise for OnRamp integrations, provide product documentation, and training material, and solve challenging technical problems. ChargePoint has a wide variety of partners and customers in this fast-paced industry. The Applications Engineer will also work with auto manufacturers, utilities, fleets, and standards bodies.

In that role, you will be responsible for integrating third party EV charging stations on ChargePoint’s OCPP network, including:

    Managing and execute OCPP integrations with third party EVSE partners and cross functional teams (engineering, operations, marketing, sales, and support)
    Participating in and/or host meetings related to OnRamp integrations with internal teams and external partners, vendors, and customers
    Providing detailed tracking and reporting of OCPP integration program status throughout the entire OnRamp program lifecycle
    Support the OCPP OnRamp Product Manager to develop new features and improve OCPP server infrastructure
    Define and manage the commissioning and provisioning processes for OnRamp partners
    Define OnRamp partner product documentation and processes for ChargePoint Technical Support to manage supportability
    Provide Level 3 technical support for OnRamp production stations when escalated from Level 2 Customer Support
    Travel to high profile customer locations to assist with station deployments, critical station faults requiring high level diagnostic expertise, and other customer relation management that might be required
    Assist with setup and creation of OnRamp product demonstrations
    Manage OnRamp lab and station setup (connect AC feed, physically install stations, configure and provision stations)
    Validate and analyze OnRamp partner hardware for functionality, reliability, quality to ensure it meets ChargePoint’s stringent standards
    Identify, report, and mitigate OnRamp program risks and blockers
    Perform onsite, online, or in-house training on various OnRamp related subjects

Desired Skills & Experience

    Bachelors’ degree in Software Engineering, Computer Science, Electrical Engineering or equivalent discipline
    2-4 years’ prior work experience in an application engineering or equivalent role
    Detailed knowledge of OCPP specification, standards, functionality, and industry
    A track record of success in successfully delivering complex projects in cross-functional environments
    Experience in and ability to work with AC electrical systems, wiring, breakers, electrical panels, transformers, etc in commercial applications
    Ability to manage multiple projects concurrently
    Good customer, vendor, partner management, and interpersonal skills
    Excellent presentation skills
    Familiarity with EV industry

Location

Reading, UK or Munich, DE

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.

Applicants only - Recruiting agencies do not contact.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.