Job Description
Are you looking for an exciting and rewarding opportunity? We might be the company for you! Catchpoint offers application performance monitoring to Fortune 1000 and top internet companies. Our web-based platform helps clients get insight into what is impacting the performance, availability, and reliability of their websites or applications, allowing them to quickly address any issues before they impact revenue.
Responsibilities:
As an Application Support & Integrations Engineer, your job is to assist in the automation of web-based projects that integrate over multiple systems, including cloud-based and on-prem proprietary applications, mobile applications, and complex API and service-based integrations. This position is an integral part of Catchpoint's long-term relationship with its customers; your efforts will directly impact the success of the company. You will be working with our newly acquired technology, WebPageTest (https://www.webpagetest.org), a widely used and greatly respected developer tool. You have the passion and energy to work in an entrepreneurial and fast-paced environment
- Contribute actively to product knowledge base and other product-related documentation
- Integration of WPT Product with other developer tools and Multi-task troubleshoot, and triage issues client production issues.
- Analyze and report bugs. Collaborate with engineering in designing solutions, and testing
- Provide technical assistance on the phone, email, online chat to customers and prospects
Required Skills:
- Familiar with object-oriented programming and web application development.
- Experience with automating REST web services or API integration is mandatory
- Understanding and working with any one of the Programming languages like Java, C#, PHP, Python is a must.
- Experience or familiarity with front end technologies like HTML, CSS, Javascript, Angular, React. is a plus.
About the Company:
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success. Catchpoint is an equal opportunity employer that strongly prohibits Discrimination and Harassment of any kind.
