Operations Manager


  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/14/2021
  • Website: dlocal.com
  • Company Address: , Montevideo, UY

About dLocal

dLocal (https://dlocal.com) is the only 360 payments technology platform designed to handle mass online payments in growth markets across LATAM, APAC & EMEA. Over 450 global e-commerce companies, including Uber, Sony, GoDaddy, Constant Contact and Avast, rely on dLocal to accept 300+ locally-relevant payment methods online, as well as issue mass payouts to their contractors, agents and sellers in emerging markets around the world. With dLocal, there is no need to manage separate pay-in and payout processors, set-up numerous local entities, integrate dozens of isolated acquirers and payment methods or worry about stranded funds overseas. By operating as the payments processor and merchant of record in each market, dLocal is making it simple for online companies to reach 2 billion digitally-savvy consumers and maximize revenues in today's fastest-growing markets.

Job Description

What does dLocal do?
dLocal is the #1 payments leader focused on emerging markets and helps some of the best companies in the world expand in emerging countries. Global brands such as Amazon and Zara rely on us to increase conversion by eliminating complexity and managing their payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our client partners to make inroads into the world’s fastest-growing, emerging markets

What’s the opportunity?

We are looking for an Operation Manager to join our Operational team.  The main objective is to ensure our operations run smoothly and all the processes are productly, efectly and that we have the best local integrations we are capable of. Plus, the capacity for business analysis and found new business opportunities.

What will I be doing?

  • Formulate business strategies in terms of Structures, Costs, Business capabilities for each of the countries we operate

  • Implement efficient processes and look for new opportunities

  • Oversee the implementation of technology solutions throughout the organization

  • Manage relations and negotiations with partners and local acquirers

  • Evaluate risk and lead quality assurance efforts

  • Analyzing performance results and optimize accordingly

  • Understand Dlocal operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.

  • Work closely with the rest of the company to make their life easier, by providing the information they may need, such as: transactions information, feedback from our local providers and analysis on the current issues that may be affecting our clients and our local processes (audit, backoffice, etc)

What skills do I need?

  • Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world

  • Knowledge of data analytics and reporting

  • Knowledge of SQL required

  • Familiarity with all business functions including legal, finance, product and IT

  • Outstanding presentation, reporting and communication skills

  • Attention to detail

  • Curious profile and positive attitude

  • Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time

  • Ability to work with tight deadlines

  • Fluent written and verbal English

  • Ability to travel

  • Team spirit


What happens when I apply? 

First, apply so we can review your CV. We will then reach out to you by email if we find that your profile is a fit for our role and schedule a virtual interview via Google Meets with HR. You will be updated regarding the specific steps along the process. If you don’t hear from us this time, don’t worry! We’re constantly updating our careers page with new positions, make sure to come back and apply for a different one! 

Check out our webpage or our instagram @dlocalteam for more about dLocal!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.