Channel Technical Manager, Security SME

Sumo Logic

  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 01/22/2021
  • Website:
  • Company Address: 305 Main Street, Redwood City, CA, 94063

About Sumo Logic

Sumo Logic is a secure, cloud-native, machine data analytics service, delivering real-time, continuous intelligence from structured, semi-structured and unstructured data across the entire application lifecycle and stack.

Job Description

As a Sumo Logic Channel Technical Manager for our Cloud Security ecosystem, you will support our Channel Partners' sales and sales engineering teams in understanding Sumo Logic's platform, our value proposition, and how to position our platform in the market. You will function as the primary technical point of contact between Sumo Logic and our Partner ecosystem.

You will take a consultative approach in helping our Partners’ technical and sales personnel in driving alignment between prospects' needs and Sumo Logic's platform. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our partners (VARs, MSP/MSSPs, and GSIs and Consulting companies). 


  • Operate as an SME in use cases across Observability and Security
  • Recruit - new partners
    • Work with Sumo Partner Sales Managers to identify and recruit new organizations to join our Channel program
  • Enable - existing partners
    • Conduct online and in-person demonstrations of the Sumo Logic service for prospective partners
    • Enable and train our Partners technical sales team in positioning and selling Sumo Logic's solution
    • Conduct end-user training on the Sumo Logic solution and functionality
  • Support - partner business
    • Design, implement, and foster best practices for partners and service providers.
    • Communicate customer feedback and requirements from Partners to Product Management, Engineering, Customer Service, and other groups within Sumo Logic.
    • Work as an SME where necessary to perform joint calls (Partner SE+Sales Execs) to prospective customers, demonstrating how to implement the Sumo Logic solution.
    • Work directly with partners and customers to ensure their goals are being met
    • Attend and present at partner and marketing events related to the security ecosystem
    • Write blogs and white papers related to the Sumo channels partners, solutions and developments, and best practices


  • 5 years of experience functioning as a Security Presales Engineer or Cyber-Security Consultant, supporting a complex software sales cycle/implementation to DevOps or SecOps leaders is essential.
  • 3 years of experience supporting a Channel network as a technical resource is a must - knowledge of MSSP space
  • Domain knowledge in the Security Information Event Management (SIEM) space
  • Ability to write queries using regular expressions and create comprehensive analytics capabilities.
  • Some experience with scripting languages (python a plus), regular expressions, REST APIs, JSON, and familiarity with query language (SQL, Kibana, Sumo, etc…).
  • Deep experience working directly with customers to ensure their goals are being met
  • Strong written and verbal communication skills, as well as business and technical acumen, are a must.
  • A broad background in technical infrastructure, including servers, networking devices, and storage is very desirable
  • Experience in successful start-ups in the area of log management and security is strongly preferred.
  • Ability to travel up to up to 40%


About Us: 

·       What we do:
We are a cloud-native SaaS machine data analytics platform, solving complex monitoring problems for DevOps, SecOps and ITOps teams. Customers love our product because it allows them to easily monitor and optimize their mission critical, large scale applications.
· Massive Scale:
Our microservices architecture in AWS ingests hundreds of terabytes daily across many geographic regions. Millions of queries a day analyze hundreds of petabytes of data.
· Mission:
Democratize machine data analytics through the Sumo Logic platform, bringing real-time data insights securely through the cloud.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.