VP Client Delivery

HealthVerity

Philadelphia, PA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/22/2021
  • Website: healthverity.com
  • Company Address: 100 North 20th Street, Suite 203, Philadelphia, PA, 19103

About HealthVerity

HealthVerity is transforming the way data-led organizations make life-changing decisions. Our technology platform serves as the foundation for the rapid creation, exchange and management of healthcare and consumer data in a fully-interoperable, privacy-protecting manner. Advantaged by highly sophisticated identity resolution and matching capabilities, HealthVerity is on a mission to increase transparency and activate deeper insights across the healthcare industry.

Job Description

How you will help
You will ensure excellence in exceeding client expectations by overseeing the teams responsible for the delivery of HealthVerity products and services
 
What you will do
• You will set the strategy for a successful client delivery organization
• Your strategy will ensure the timely and accurate delivery of HealthVerity’s data and saas offerings by working to optimize the organizational structure and processes required
• You will lead the various existing people and teams executing on delivery today
• You will review existing delivery processes and continuously improve them
• You will act as primary point of escalation on client deliveries working across teams to resolve challenges
• You will work with the broader org to ensure the proper levels of reporting and communication occur
• You will help facilitate feedback and contribute to the strategy for product enhancements, packaging, and new offerings
 
You are...
• A leader who has a clear sense of their mission, can communicate that mission to others, and leads by example 
• Accountable to the expectations you set for yourself and your teamsEager to guide your team towards professional development
• Equally happy to speak with clients as well as internal teams
• Curious enough to understand our products & services intimately and the value our clients are deriving from themFocused on exceeding client expectations 
 
Desired skills and experience
• 7-10 years of experience in a similar role working with clients
• Experience with healthcare data and clients
• Experience with highly governed data movementDelivery and integration of SaaS solutions
 
Our company challenges
• Empowering clients with highly rewarding data discovery and licensing tools
• Ingesting and managing billions of healthcare records from a wide variety of partners
• Standardizing on common data models across data types
• Orchestrating an industry-leading HIPAA privacy layer
• Innovating our proprietary de-identification and data science algorithms
• Building a culture that supports rapid iteration and new possibilities
 
The infrastructure and culture we are building will provide an environment that cultivates innovation. We want to move fast knowing we can fix anything we break along the way. If a new need arises, we want to turn around a solution quickly. We want to solve our challenges in ways that create even more possibilities. We’re creating a platform that lets us discover what else we might do.
 
We have big plans 
We are building a platform that will scale to support an ever-growing array of data providers and innovative products. You must be able to think big while still delivering on near-term requirements.
 
HealthVerity, based in Center City Philadelphia, is a venture-backed technology company that is transforming the way data-led organizations make critical decisions. Our technology platform serves as the foundation for the rapid creation, exchange and management of healthcare and consumer data in a fully-interoperable, privacy-protecting manner. Advantaged by highly sophisticated identity resolution and matching capabilities, HealthVerity is on a mission to increase transparency, forge interoperability and activate deeper insights.
 
HealthVerity is an equal opportunity employer.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.