Sr. Agile Delivery Manager

Oportun

United States of America
  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 01/17/2021
  • Website: oportun.com
  • Company Address: 1600 Seaport blvd, Redwood City, CA, 94063

About Oportun

At Oportun, we want to see you succeed. From personal loans to financial resources, we have the tools to help get you through life's ups and downs.

Our mission-based, technology-powered approach is designed to be inclusive, affordable, and empowering. By lending money to hardworking, low-to-moderate-income individuals, we help our customers move forward in their lives, demonstrate their creditworthiness, and help establish the credit history they need to access new opportunities.

Job Description

Overview

ABOUT OPORTUN

Oportun is a mission-driven, technology-powered provider of inclusive, affordable financial services and a certified Community Development Financial Institution (CDFI).

We seek to serve the 100 million people in the US who are shut out of the financial mainstream because they are credit invisible or are mis-scored because they have limited credit history. By lending money to hardworking, low-to-moderate income individuals, we help them move forward in their lives, demonstrate their creditworthiness, and establish the credit history they need to access new opportunities.

Since 2006, we've provided more than 3.8 million affordable small-dollar loans, enabling access to affordable credit to 1.7M people.  And our personal loan customers have saved over $1.7 billion in interest and fees compared to alternative lenders, while helping over 850,000 customers without a FICO score to begin establishing a credit history.  As a result of our inventive approach, we were listed in the 2020 Top 10 most innovative finance companies by Fast Company. In 2019, our personal loans were named best consumer lending product by FinTech Breakthrough . And in 2018, we were recognized for our role in inventing the future as one of Time magazine’s Genius Companies .

The Bay Area News Group recognized Oportun as a Top Workplace in both 2019 & 2020. Come and be a part of our community of employees, partners, and customers who are devoted to expanding financial opportunity for millions. When we work together, we can make life better.

ABOUT TECHNOLOGY @ OPORTUN

The Technology team @ Oportun is dedicated to delivering and maintaining performant, elegant, and intuitive systems to our business partners and retail customers.  We work on a very unique platform, combining service-oriented platform services with sophisticated user experiences, all enabled through a best-in-class (and fun to use!) automated development infrastructure.  We prove that FinTech is more fun, more challenging, and in our case, more rewarding as we build technology that changes our customers’ lives.  Oportun serves customers in English and Spanish, online and over the phone in 29 states, and in-person at more than 330 retail locations in 9 of those states.

Responsibilities

We’re looking to add a Senior-level, Disciplined Agile Delivery Manager to our existing team.  At Oportun, a Sr. Delivery Manager is accountable to:

    LEAD a mission-critical application delivery team dedicated to the successful development and implementation of Information Technology, DevOps and software programs. A delivery team is a cross-functional team that is focused on a business mission whose objective function and measurement of success is clear, but path to delivery may be unclear.
        Collaborate with technical product managers and technical leads to gain full understanding of business requirements, product features, and engineering development process
        Drive high quality, timely delivery, ensuring Engineering, QA and DevOps tasks are completed on time.  Facilitate daily scrum and manage Jira Board
        Develop program plans, coordinating with cross functional teams to manage and sequence dependencies, as well as coordinating release planning.
        Communicate effectively to maintain team alignment, including ensuring sprint metrics are captured and surfaced through dashboards and escalating issues appropriately, in a timely manner.

    PARTNER with one or more executives and department heads to adopt better ways of working using Disciplined Agile values and skills and Oportun’s agile tool suite. Be a role model for delivery managers and team members throughout the organization whose role requires them to be proficient in shipping their portfolios, products and projects. Guide continuous improvement within delivery teams and our enterprise so that our high-performing teams continue to delight our stakeholders.

Qualifications

    Demonstrated professional experience in the capabilities below over the last 8+ years, including demonstrated expertise in Scrum, Agile/Lean, and/or other Continuous Delivery Methodology and tools.
    Proven experience successfully leading delivery teams, including facilitating communication, tailoring processes, empowering the team to reach its potential, removing impediments, and creating and maintaining the conditions that allow the team to successfully accomplish its mission.
    Direct work experience within Consumer Lending or Fintech industry is a huge plus; with emphasis in technology infrastructure, automation/DevOps, security, software delivery or IT operations.
    You exemplify laser-focus on delivery of results and commitments, while also holding others accountable for the commitments they have made
    Solid, reliable judgment and ability to make effective risk-value decisions under ambiguous or difficult circumstances.
    You mobilize, guide, influence, and motivate teams—including business partners and executive sponsors—to forge a high-impact delivery competency
    You are comfortable driving accountability of team members that consist of executives, business owners, engineers and product managers alike
    You bring a proven track record of shipping value in a timely manner
    You proactively identify scope, people and organizational problems and provide well-thought-out solutions to tackle them
    You have an insatiable appetite for learning new things, improving existing ones and you cultivate that same appetite in your teams
    Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)
    You identify personally with the success of the project or program.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.