Head of Delivery and Telematics

Booster Fuels

Dallas, TX, US / San Mateo, CA, US / Remote
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 02/25/2021
  • Website: trybooster.com
  • Company Address: , Burlingame, CA

About Booster Fuels

Mission: Eliminate the need to go to the gas station for everyone, without charging more.
How it works: Park, push a button, pop fuel door, enjoy your day. Return to a full tank.

Job Description



About Booster

Do you want to impact the lives of everyone by eliminating the timely task of going to the gas station? Booster has redesigned the logistical infrastructure to deliver gas and replaced the gas station with an App. Our technology and operational expertise enable Booster to deliver gas at the same price as traditional gas stations. This is a difficult problem to master and we are making it happen. Every day, we solve incredibly challenging problems to create an experience for our customers that is magical.

Booster is powered by data. We have created and are continuing to create an innovative way for consumers and businesses to get gas by applying data, algorithms and machine learning to problems in logistics, retail, personalization, pricing and more.

About the Role

Booster Fuels is seeking a Product Leader to lead the Product efforts for our Field Delivery Operations and Telematics; from Exec-level strategy to day-to-day operations. In this role, you will own the experience of our most important users, our field operators - the Booster "Service Pros". Need further clarity - think about it like owning the driver app at Uber. Unlike Uber, this role includes product ownership of all of the on-board technology of our connected smart trucks, from the IoT platform to pseudo-AR field operations.

In addition to the product ownership described above, you will own the strategy and execution of the services that leverage connected vehicles; as all Booster customers, both B2C and B2B, have vehicles that are increasingly connected .

In this role, you will need to be obsessed with the needs of our Field Service Pros, and strive to build the best technology in the world to help them become more knowledgeable, execute faster, and have deep engaging experiences with our platform. You will work directly and regularly with the Co-Founders and the Executive team and be a direct contributor to the growth of our operations. In summary, we are seeking a broad creative, entrepreneurial mind, who can connect all the ‘dots’; ranging from users 'unspoken needs’ to implementing cutting-edge technology that can produce efficiencies and enhance the customer experience.

What You Will Be Doing

    Define the  Delivery Product strategy and roadmap, based on solid users insights
    In partnership with our Operations leaders, drive accountability to meet and/exceed our safety, quality and efficiency goals
    Engage with Service Professionals and develop deep quantitative and qualitative insights into the needs of their duties and functions
    Gain a deep understanding of the broad set of embedded technologies: IoT, cloud, AR, MDM, edge computing, etc. within the business
    Formulate new concepts and workflows that support Service Professionals to increase safety, speed/efficiency, and profitability
    In partnership with B2B and B2B Product leaders, define new concepts that leverage how autonomous vehicles and connected cars can make Booster's services more innovative
    Construct business cases for new concepts and champion them across the organization
    Lead the cross-functional execution and rollout of strategies across design, technology, operations, and all relevant functions
    Build and nurture relationships with technology partners across the entire stack, notably telematics partners

What You Should Have

        Bachelor's degree required
        8+ years of demonstrated Product Management experience required
        5+ years of professional experience within a Startup environment preferred
        3+ years of demonstrated experience in the field technology and deployment space
        3+ years demonstrated experience in a platform/API environment, ability to drive creative thinking in a platform space
        3+ year of demonstrated experience in leading complex field deployment projects, including mobile technologies
        3+ years demonstrated project management experience working in a complex environment that provides complex solutions to end users and customers
        Demonstrated ability to think strategically while being grounded in business operations
        Solid demonstrated experience in qualitative and quantitative data analysis
        Proven track record of innovation and creative team-based problem-solving
        Demonstrated solid technical and design sense to inspire credibility with engineers and designers as a thought partner
        Demonstrated excellent interpersonal and team leadership skills
        Self-starter and relentless personal drive to complete tasks
        Demonstrated ability to drive multiple initiatives at once, while having a single-minded focus on the highest priorities
        Possess a passion for provocative and different solutions to century-old problems, leveraging data, technology, and design
        Demonstrated ability to strive in a fast-paced highly ambiguous environments
        Experience working with connected vehicles highly preferred
        Engineering experience highly preferred

About Our Benefits

    Keep Everyone Healthy.  We know that you work to take care of your loved ones.  That’s why we offer benefits that cover you and your family including 100% employer paid medical, dental, vision, disability and life insurance coverage.
    Get a Boost.  Take advantage of the Booster employee fuel discount and get gas at cost!  
    Recharge Your Batteries.  We have unlimited responsible PTO.  Take the quality time you need, when you need it.  Take care of personal stuff. Stop and smell the roses.  This is a marathon, not a sprint.
    Invest in You.  Utilize our highly-rated savings matches to help meet your long-term financial goals.
    Be Part of Something.  Not only will you get to build something that could redefine consumer behavior, you’ll be an owner.  Get Early Stock Options at a fast-growing startup with strong VC backing.
    Toast and Learn.  Enjoy time with your teammates. We take pride in our collaborative office environment and the journey we are on together.  We know we are going to make mistakes, but we do so with a growth mindset. We never point fingers or laugh at each other. However, we laugh with each other – A LOT.

Some Background on Us

News

GEEKWIRE, Gas Station On Wheels: Booster Fuels Raises $56M

CNBC, Booster Fuels Wants to be the Amazon Prime of Gasoline

NBC NEWS, A Different Route To Silicon Valley: From Truck Driving To Tech Startup

TELEMUNDO, Gasolina a domicilio en San José

TECHCRUNCH, Booster Raises $20 Million to Fill Your Car at Work

Blog/Founders

Booster Blog

Frank Mycroft
    

Investors
Conversion Capital
Madrona Venture Group
Maveron

Individuals seeking employment at Booster are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws.

Booster does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Booster doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Booster.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.