Head of Corporate Communications


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 03/29/2021
  • Website: nextdoor.com
  • Company Address: 875 Stevenson Street Suite 700, San Francisco, CA, 94103

About Nextdoor

Nextdoor is the neighborhood hub for trusted connections and the exchange of helpful information, goods, and services. We believe that by bringing neighbors together, we can cultivate a kinder world where everyone has a neighborhood they can rely on.

Job Description

Nextdoor is where neighbors turn for trusted connections and the exchange of helpful information, goods, and services. Building connections in the real world is a universal human need. That truth, and the reality that neighborhoods are one of the most important and useful communities in our lives have been guiding principles for Nextdoor. Today, neighbors rely on Nextdoor in neighborhoods around the world in the United States, the United Kingdom, Germany, France, the Netherlands, Italy, Spain, Sweden, Denmark, Australia and Canada, with many more to come.

Meet your Future Neighbors

The Communications Team at Nextdoor is tasked with building and executing a world-class communications strategy to elevate the power of Nextdoor, while supporting the company’s rapid growth and adoption. Our team’s mission is to help neighbors around the world understand how Nextdoor can help each other in their daily lives, stay in the know, and build deeper real-world connections.

The Impact You’ll Make

Nextdoor is looking for a Head of Corporate Communications, based in San Francisco, with a proven track record of success in developing and managing external/internal communications strategies for high-growth organizations to elevate the power of Nextdoor around the world, support Nextdoor’s rapid growth as well as position Nextdoor as a leader in the consumer technology space. Key areas of focus will be driving key communications around company news and executive speaking opportunities; proactively supporting and positioning Nextdoor’s most senior leaders, including our co-founders; and handling sensitive and rapid response communications. What’s more, this leader will be a motivating force to others, develop positive relationships with cross-functional teams, partner with external resources and be able to roll up their sleeves and manage the details to secure business and tech coverage.

Key responsibilities include: 

  • Build and execute world-class communications strategy around the company’s top priorities that inform and inspire our customers 
  • Develop and execute strategic internal and external communications plans to support objectives and shape positive business outcomes 
  • Own strategy, process and execution for crisis communications 
  • Lead development and coordination of executive briefing materials and country-level information for key international trips, events and press
  • Ensure Nextdoor key messaging, narratives and FAQs scale to international teams 
  • A solid foundation of building press relationships and pitching stories, as well as coaching and briefing spokespeople to deliver great content in an interview
  • Oversee Nextdoor’s internal communications, all-hands content and speaker series prep 
  • Maintain the Nextdoor voice across all communications, written and verbal, and across company leadership 
  • Develop and create a wide range of communications materials including blog posts, communications plans, reactive statements, briefing materials for executives and more
  • Cultivate and maintain deep relationships with business press, key industry opinion leaders and external stakeholders
  • Work with many teams inside Nextdoor, including finance, legal, policy, design, engineering, product, HR and others 
  • Build and maintain strong media relationships with trade and best-in-class financial press 
  • Build and support a team culture that encourages sound judgment and discipline when supporting the corporate narrative
  • Assist in media training program, ensuring executives are aligned on messaging and prepared for all press briefings and opportunities

What You’ll Bring to The House

  • Bachelor’s degree in Communications, English or related field 
  • 8+ years of experience in communications 
  • Experience executing media campaigns, building relationships with media and working with executives 
  • Experience working with start-ups and/consumer internet companies 
  • Experience drafting messaging materials and working with cross-functional groups 
  • Outstanding written and verbal communication skills
  • Ability to leverage media campaigns and content creation to generate increased awareness for Nextdoor to a wide range of audiences 
  • A global mindset and prior experience in a fast-paced, high-growth startup environment
  • Ability to see the bigger picture and use creativity to innovate in the new media landscape


At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the customers we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.

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Head of Corporate Communications

Nextdoor - San Francisco, CA, US
Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.