Lead Product Manager

Pie Systems

San Francisco, CA, US / Copenhagen, DK
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 02/19/2021
  • Website: piesystems.io
  • Company Address: , Copenhagen

About Pie Systems

Today’s Tax Free Shopping is analogue, opaque and with high fees. We are here to change that.

Pie Systems offers a fully digitized end-to-end product where merchants can facilitate, and consumers can claim, VAT refunds hassle-free at the touch of a button on their mobile devices.

It is free and provides consumers with the market’s lowest fees and merchants with the highest revenue share.

No more paper forms, no more waiting in line, no more outrageous fees.

Pie for all.

Job Description

Join a Silicon Valley startup in the Nordics that has developed a frictionless solution for tax free shopping. We promise a lot of interesting and cool challenges while working with partners and colleagues from all over the world. Our service is free for retailers and revenue is generated by tax free requests from tourists. Among our hundreds of store partners are some of the best known brands and retailers in the industry.

As Pie’s growth continues to accelerate and our product continues to delight users, we’re looking for incredible people to help lead product development. Our product-first focus allows for features and decisions to be led by a customer-centric mindset. We’re analytical and ambitious -- willing to do whatever it takes to empower our teams, and bring as much value as possible to our customers.

We are looking for a product manager to lead our product roadmap and push the product forward. As a core member of our product and engineering team, you will own our feature and innovation roadmap. This role will focus on products both for our store partners as well as our tourist app. You will work cross-functionally with our global Sales, Business Development and Engineering teams to identify, implement, and measure new features and use cases.

What you’ll be working on:

  • Drive the strategy, tactics, and timelines for building engagement across Pie products (consumer and merchant facing)
  • Partner with engineering to build platforms and applications for customer data, personalization and experimentation
  • Develop innovative and industry leading features and products that uniquely serve Pie’s store partners and differentiate via design and clever applications of data
  • Inspire your cross-functional peers in order to build a strong partnership in delivering excellent products and services
  • Scope and define integration projects with other technology partners.


  • 6+ years of product management or equivalent experience
  • Experience driving cross-functional growth initiatives that require deep analytical abilities and strong data analysis capabilities
  • Strong customer empathy and experience shaping product direction and execution based on customer needs
  • A hunger to tackle complicated and impactful product & business problems
  • Strong strategic thinking, problem solving, and logical structuring abilities
  • A humble and scrappy get-it-done mindset
  • Comfort with ambiguity; the ability to independently lay out and test clear hypotheses, and solve problems without well-defined direction
  • Excellent verbal and written communication skills


  • Interest and experience in tourism/retail technology
  • Fintech/payments experience
  • Mobile advertising / marketing experience

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.