Head of Growth


San Francisco, CA, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 02/25/2021
  • Website: konghq.com
  • Company Address: 251 Post St, 2nd Floor, San Francisco, CA, 94108

About Kong

Kong Inc. is a cloud connectivity company. Powering connections to build a reliable world.

We are best known as the creator and primary supporter of Kong, the most widely adopted open-source Microservice API gateway. We’re backed by a16z, Index Ventures, CRV, Jeff Bezos (Amazon), Eric Schmidt (Google), Stanford University, NEA and many others.

Job Description

What is a Konger?  (see our company values below…)
We are a group of makers, thinkers, and doers focused on helping today’s developers build tomorrow’s technology. Our teams work on the bleeding edge of API innovation to provide our users with a central nervous system for data and services. We put design at the heart of everything we do, and we’re relentlessly focused on creating beautiful experiences for our customers. That’s why technology companies, major banks, e-commerce innovators, and government agencies put Kong in front of their most important web applications.
We believe in the power of Open Source and everything it stands for. That’s why developers around the world enthusiastically contribute on top of our open-source platform.We are passionate about solving challenges that will fundamentally shape the future of technology, and we’re looking for the right people to join us on our mission. If you believe in taking ownership of your work, making an impact, and having fun along the way, we would love to talk to you.
Your Mission:
We are accelerating our growth journey and we are looking for a Head of Growth that understands the complexities that we will experience along our path in leveraging product led growth (PLG). We have an incredible foundation from which you can build with millions of open-source users. Success will mean building a culture of growth, one that collaborates across all facets of the business, encourages experimentation and curiosity as well as a constant desire to improve in any and every area that we can. Success will be creating a holistic company wide growth strategy around our open-source users and customers. Using data analysis and experimentation, you will drive Acquisition, Activation and Retention. Your mission is to inspire a nation of Kongers - our employees, our community and our customers - to do their best work possible and to evolve the way the world moves data!

Who you are:

    • A senior, cross functional leader with either a marketing or product background who has embraced the completely revolutionary concept of being truly product led.
    • You are customer obsessed and have a track record of accelerating acquisition, retention and driving the voice of the customer back into the organization.
    • You have an uncanny ability to look at every area of the business through data and identify areas of improvement.  You know that “data loops” are not a breakfast cereal, but you still wake up thinking about them!
    • You are an incredible collaborator, who inspires through humility, a shared passion for customer centricity and the ability to lock arms across all stakeholders and makes things happen!
    • You were probably the rebel growing up and constantly challenged the traditional way of thinking.  
    • You’re an explorer and LOVE to make mistakes!  You encourage those around you to change they way they think and to try something new by experimenting and not being afraid to fail.  

What you'll be doing:

    • Charting the course for us to evolve into a product led company through data analysis across every facet of the business.  Building the playbook on how to scale the usage of our products.
    • Building growth teams across the organization that can focus on how to improve their area of the business to accelerate the customer journey and adoption.
    • Enhancing and driving our organizational culture that embraces open communication and dialogue around how to work better together and to drive opportunities for growth.
    • Collaborating with sales, marketing, customer experience, product management and engineering to optimize the core business while validating new opportunities for growth.

What you'll bring:

    • Experience creating a growth mentality across an entire company and you have the scars and success stories to prove it.
    • Experience building a growth playbook or flywheel from scratch, understanding that every product is different, every company is different and therefore, every path to growth is unique.
    • Experience looking at an existing product and working with cross-functional teams to experiment and change the product to increase growth rates.
    • The ability to drive the funnel, but to also turn it upside down and focus on the people that already want our product and drive deeper adoption and customer relationships. 
About Kong:
Kong delivers a next-generation API and service lifecycle management platform designed for modern architectures, including microservices, containers, cloud and serverless. Offering high flexibility, scalability, speed and performance, Kong enables developers and Global 5000 enterprises to reliably secure, connect and orchestrate microservice APIs for modern applications. Kong is building the future of service control platforms to intelligently broker information across services.
For more information about Kong, please visit https://konghq.com/ or follow @thekonginc on Twitter.  2019 Kong Summit Highlight Video
Kong Core Values: 
Global - We work together from anywhere to achieve our common goals. Our differences make us stronger. We seek to understand different points of view and their implications on work. 
Real - We are genuine, principled and confident without an attitude. We seek to understand our own strengths and vulnerabilities.  We understand the effect of external factors on ourselves and we manage our own emotions and understand the effect they have on other people. 
Unstoppable - We are biased towards action and decision, we persevere and always go the extra mile. We understand how to prioritize and work with urgency and focus. We are self-motivated and exhibit a high personal drive. 
Champion - We listen and speak up for customers, community, partners and each other. We have an ability to provide feedback that is specific, constructive and fact-based. We listen, are able to receive feedback without taking it personally and we look at our own performance in order to improve. 
Explorer - We challenge the status quo by discovering, innovating, failing fast and learning. We are self-directing and use creativity when solving problems that may be complex and ambiguous.  We are adaptable, able to navigate and solve problems, especially in times of rapid change and high-ambiguity.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.