Strategy and Analytics, Analyst

Lucidchart

Salt Lake City, UT, US
  • Job Type: Full-Time
  • Function: Business Dev
  • Post Date: 12/29/2020
  • Website: lucidchart.com
  • Company Address: , South Jordan, UT

About Lucidchart

Lucidchart is a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. With this intuitive, cloud-based solution, everyone can work visually and collaborate in real time while building flowcharts, mockups, UML diagrams, and more. Lucidchart is utilized in over 180 countries by more than 15 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure. Ninety-six percent of the Fortune 500 use Lucidchart, and customers include Google, GE, NBC Universal and Johnson & Johnson. Since the Utah-based company’s founding in 2010, it has received numerous awards for its business and workplace culture.

Job Description

In today’s tech environment, strategic thinking must be paired with strong analytical skills. As an Analyst on Lucid’s Strategy & Analytics team, you will be expected to be fluent in all aspects of strategic problem solving - from identifying opportunities to analyzing data, presenting results, and driving change.

As part of the team, you will rotate to a new function after 9-12 months, allowing you to see multiple sides of the business and expand your knowledge and experience. The groups supported by analysts from the Strategy & Analytics team include Marketing, Demand Generation, Sales Operations, Customer Success, Product, and Strategy. The tool set you develop and use will be similar across these functions, but each presents domain-specific challenges that will provide unique opportunities for learning.

Some examples of past projects from our team include creating a customer health score to highlight at-risk accounts, identifying opportunities to accelerate product adoption at enterprise companies, creating tools to automate the analysis of A/B tests, finding ways to increase collaboration and virality of our product, and building dashboards to help sales reps target high-potential accounts.

Although your day-to-day work will be with the function to which you are assigned, you will be well-supported by the rest of the Strategy & Analytics team. While we are physically distributed throughout the office, we maintain close ties by holding weekly team trainings, daily working sessions, and regular team activities. We help each other whenever possible, and with the collective efforts of the full team, there’s rarely a question we can’t answer.

Our mission is to help teams see and build the future. And we hold true to our core values of: (1) innovation in everything we do; (2) passion & excellence in every area; (3) providing individual empowerment, initiative and ownership; and (4) teamwork over ego.

Responsibilities:

  • Work with senior leaders and other stakeholders within various departments at Lucid
  • Identify and understand problems and opportunities
  • Come up with data-driven recommendations
  • Implement new initiatives that help grow the business

Requirements:

  • Bachelor's degree, ideally in a technical or quantitative field
  • Familiarity with at least one programming language (e.g., SQL, Python, R, or similar)
  • Basic understanding of statistics and hypothesis testing
  • Great communication skills, both written and verbal
  • Able to think strategically and tackle open-ended problems
  • Detail-oriented, organized, and a good team player

Preferred Qualifications:

  • Passion for problem-solving - If you’ve ever been so absorbed in a problem that your mind couldn’t rest until you figured it out, you’ll be in good company.
  • Willing to help and be helped - Our impact comes only through helping others make better decisions using data. We recognize that we’re stronger together - there’s no shame in asking for help, we’re not afraid to say “I don’t know”, and we actively seek feedback.
  • Desire to learn - You’ll often be answering questions that have never been answered before, which requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques.


At Lucid Software our core values aren't just a pretty inspirational wall hanging. These principles work hard, just like we do. Lucidites use them, every day, whether they're discussing ideas for new projects, deciding on the best solution for a customer's problem, or interviewing candidates. It's just one of the many things that makes Lucid Software the best company to work for. Check out our Life at Lucid page and see how our core values align with yours.

We celebrate a diverse and an inclusive work environment, where we honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, including our employees and products. We are proud to be an equal opportunity workplace that has signed the Parity Pledge and strives to be a place where every Lucidite feels they belong. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.