Associate Manager - IT

Community Brands

Pune, IN
  • Job Type: Full-Time
  • Function: IT
  • Post Date: 01/04/2021
  • Website: communitybrands.com
  • Company Address: 9620 Executive Center Drive North Suite 200, St. Petersburg, FL, 33702

About Community Brands

Community Brands is the leading provider of cloud-based software to associations, nonprofits, K-12 schools and faith-based groups. Through innovation and technology, the company empowers more than 100,000 clients and partners to succeed faster, grow stronger and achieve social good. Organizations adopt Community Brands software to manage memberships, career centers, learning, accounting, mobile giving, peer-to-peer fundraising, donations, admissions, enrollments and events. Using these engagement platforms, customers of all sizes create meaningful and lasting experiences for their members, donors, volunteers and families.

Job Description

About us:
Aptify is now part of Community Brands.
Community Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,200+ employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that’s a great perk). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us!

A day in life:
Supervises employees of the information technology department in accordance with organizational policies and goals. This position will be located in our Pune Office.

In this role you will:
  • Supports vision for department culture and objectives to align to department goals
  • Provide leadership through direct coaching and mentoring to technical resources
  • Develop and maintain important relationships with IT leaders 
  • Demonstrate good decision making
  • Provide managerial support on all related administrative tasks 
  • Assist tier-II Application Support staff with application issues.
  • Assist tier-III Systems Engineers with hardware and infrastructure issues. 
  • Operate in current generation Windows and Linux environments without significant assistance.
  • Operate competently in an AWS or VMware hosted environment
  • Collaborate, and problem-solve with other departments while balancing compliance obligations with developer demands. 
  • Work with stakeholders to coordinate scheduling of maintenance window staffing.
  • Act as a mentor to new employees and help train and bring the team up to speed on the department's processes and procedures.
  • Look for opportunities to reduce operating costs.
  • Work to further automation and increase productivity when performing repetitive tasks.
 
We’d love to chat if you have..
Experience
  • 4 years of experience in the related area as an individual contributor
  • 1 year as experience as a manager of a small team.
Computer/Technical:          
  • Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
  • Demonstrate ability to learn and understand basic office software applications
  • Experience working with Windows Server 2012+
  • Experience working with Ubuntu 16+, CentOS 6+
  • Demonstrate ability to work with semi-technical customer stakeholders in an English-speaking environment.
  • Working knowledge of Nginx load balancers
  • Working knowledge of Elastic beanstalk in AWS
  • Familiar with working on SQL based database systems such as Oracle Enterprise 12c, MySQL, MariaDB, PostgreSQL
  • Familiar with automation scripting using bat, bash, PowerShell, or Python.
Other Skills:
  • Good verbal and written communication, organization and follow up skills
  • Good relationship building skills and ability to work both individually and as a member of a team are necessary
  • Proven ability to handle multiple tasks with minimal supervision
  • Ability to work effectively within a fast-paced, deadline-driven environment
  • Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
  • Must be able to meet tight deadlines, lead by example, willing and able to roll-up sleeves and dive into the details when necessary
  • Proven track record building successful relationships and partnerships internally, externally, intra and interdepartmentally
  • Strong client focus with strong collaborative skills

Good People, Doing Good Things:

Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And, we look forward to you being part of our story!
  • Planned Paid Time Off
  • Purpose Driven Culture
  • Work-life balance
  • Passionate about Community Involvement
  • Company Paid Parental Leave
  • Remote Flexibility

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.