Senior Contracts and Collections Analyst (Boston or Copenhagen)

Labster

Boston, MA, US / Copenhagen, DK
  • Job Type: Full-Time
  • Function: Accounting/Finance
  • Post Date: 04/06/2021
  • Website: labster.com
  • Company Address: Danneskiold-Sams√łes Alle 41, Copenhagen, 1434

About Labster

Labster is a fast moving, award-winning company that focuses on revolutionizing the way science is taught to students all over the world. Our platform offers a Virtual Laboratory provided as a supportive curriculum based e-tool where students can work with real-life challenges in an online environment that simulates reality.

Job Description

Labster is a fast-moving award-winning company that focuses on revolutionizing the way science is taught to students all over the world.

We develop fully interactive advanced lab simulations and combine these with gamification elements such as an immersive 3D universe, storytelling and a scoring system to stimulate curiosity and highlight the connection between science and the real world.

We're currently experiencing massive growth and we're excited to see the team expanding. To accommodate such growth, Labster is looking for a strong Senior Contracts and Collections Analyst to join the Finance team in either Boston, MA or Copenhagen, DK. The role will be an essential part of our admin backbone.

Key Responsibilities:

    Contracts Management
        Review and approve all closed won SalesForce opportunities to ensure adherence to revenue recognition guidelines and compliance with credit policies
        Create transactions in SaaSOptics and invoice customers in a timely manner within specified internal SLA targets
        Run and measure weekly opportunity approval and customer invoicing KPI’s
    Collections
        Collaborate with internal teams in sales, finance and circle leads to escalate issues
        Resolve customer queries in a timely manner   
        Meet ambitious collection targets
        Run and measure weekly collections KPI’s
        Collaborate with accounting on sales tax/VAT escalations
        Handles problem collection accounts
    Additional responsibilities
        Manage finance inbox, coordinate customer requests (eg. Certificate of insurance requests, tax certificates, certificates of good standing etc.)
        Develop, implement and maintain systems, procedures and policies to enhance the contracts, credit and collections process
        Lead and manage continuous process improvement projects

Required Skills/Qualifications:

    Minimum of 4 years related experience in a collections role
    Experience in a SaaS environment a plus
    Strong analytical, problem solving, and critical thinking skills
    Netsuite experience a plus
    SaaSOptics experience a plus
    Intermediate/Advanced Excel/Google sheets skills
    Strong attention to detail
    Excellent communication skills

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.