Data Scientist (Product Analyst)

UserTesting

Oslo, NO
  • Job Type: Full-Time
  • Function: Data Science
  • Post Date: 02/23/2021
  • Website: usertesting.com
  • Company Address: 690 5th Street San Francisco, CA, San Francisco, CA, 94107

About UserTesting

UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why.

Job Description

What makes the difference between a product that's engaging, compelling, and easy to use and one that's frustrating, broken, and complicated? The answer is user experience. Here at UserTesting, our mission is to help our customers create great experiences. We enable every organization to deliver the best customer experience powered by human insight. 

About the team:

As a member of the Data Science team, you will work with our growing team of quantitative researchers and machine learning engineers to improve the user experience for our customers. You will apply statistical models and analytics to inform product decisions, direction, and strategy. Integral to the role is your curiosity, deep analytic instinct, and your ability to design, create, implement, synthesize, and communicate quantitative research using a variety of data. You'll have an opportunity to interact directly with our Product, Design, and Business teams to surface critical topics, identify innovative practices, and develop high-impact solutions that create great user experiences and advance the state-of-the-art in user experience research.

The Opportunity:

  • Define and measure quantitative Product/UX goals and metrics in collaboration with Product Managers, Qualitative Researchers, Designers, and Engineers.
  • Drive quantitative research and statistical modeling to improve user experience and product results.
  • Leverage data to find actionable insight of strategic importance to UserTesting and practical value to customers
  • Communicate analyses and results in ways that are accessible, relevant, and meaningful to a diverse audience
  • Create and support a data-driven culture among company decision makers
  • Research and Develop Machine Learning Algorithms and Data Products

What We’re Looking For:

  • Strong working knowledge of research methodology and statistical techniques including experimentation, statistical inference, and machine learning
  • Experience performing advanced data analytics in a business, academic, or related context (e.g., high-tech, market research, management consulting, operations research, finance, etc.)
  • Ability to explain value of different analytic methods, and the output of data analyses, to non-technical audiences, including executives and managers
  • Big picture perspective and a healthy obsession with detail
  • Deep curiosity and love of problem solving
  • Bachelor's degree with relevant industry experience or advanced degree in a field that uses quantitative approaches to understand human behavior such as Economics or Psychology.  Statistics, Mathematics, Science, Engineering or other quantitative degrees welcome.
  • 2 years of experience in an applied research setting, preferably in Consumer or B2B software
  • Coding experience with data/statistical packages (eg. SQL/Hive, R, Python (Pandas + Statsmodels + Scikit-learn), Pig, Julia, D3.js)
  • Research or expertise in one or more of the following: User Experience Research, Natural Language Processing, Hierarchical/Multilevel Regression, Data Visualization, Deep Learning, Social Network Analysis, etc.

Why you’ll love working for UserTesting:

We’re honored to be named a 2020 Inc. Best Workplace. Joining UserTesting means being part of a passionate team focused on transforming the way companies learn about their users.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.