Care Manager (West Coast)

Parsley Health

Remote
  • Job Type: Full-Time
  • Function: Professional Svcs
  • Post Date: 12/22/2020
  • Website: parsleyhealth.com
  • Company Address: 33 Irving Place 8th Floor, New York, NY, 10003

About Parsley Health

Parsley Health takes a functional, whole-person, and data driven approach to medicine and is redefining primary care.

Job Description

Parsley Health is a motivated team with a mission to transform the health of everyone, everywhere through the best possible medicine.Through our advanced whole-body approach, Parsley Health has helped thousands of people reverse and prevent health problems while achieving their health and wellness goals. Our work is inspired by our members’ journey and our actions are focused on impact and results.We excel in a high-paced work environment while appreciating what it means to be healthy and well. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we are able to serve our members. 

You

We’re looking for a Care Manager to work closely with our clinicians and health coaches to ensure smooth day-to-day execution of our clinical care. Our ideal candidate will have at least 2 years of experience working in healthcare. This position is perfect for someone with experience in medical assisting or care coordination.

Role

  • Understand, explain, and dispense all lab testing and supplements to members per the doctor’s treatment plan, including a thorough explanation of testing instructions and billing procedures 
  • Assist with west coast members with insurance and prescription coverage needs
  • Manage inbound member inquiries from our online messaging platform; provide seamless care coordination over messaging to ensure a smooth patient experience
  • Proactively ensure west coast clinicians are prepared for their member visits each day
  • Partner with our front-of-house team in managing the practice supplement and test kit inventory
  • Uphold a high standard for member experience in all member interactions 
  • Contribute to clinical process improvement; take initiative to seek, solve, and innovate creative solutions 
  • Work closely with the clinical, membership experience, tech, and operations teams to optimize our product to deliver an amazing member experience and ensure provider happiness
  • Understand and confidently communicate Parsley’s products and offerings 
  • Partner with external vendors to coordinate advanced lab testing and supplement offerings

Qualifications

  • Located on the West Coast to work Pacific Standard Time
  • 2+ years of work experience, ideally in healthcare operations, medical assisting, or care coordination
  • Demonstrable organizational skills and attention to detail.
  • Ideally in a west coast time zone
  • Experience using an electronic medical record system, working with clinical notes, and reading lab results is a plus, but not required
  • Medical Assistant certification is a plus, but not required
  • Enthusiasm for wellness and functional medicine and a positive, go-getter attitude

Benefits:

  • Great compensation package
  • Meaningful equity stake
  • Complimentary Parsley Health Complete Care membership
  • Medical, Dental, and Vision insurance
  • 401K + Employer Matching
  • Commuter Benefits
  • Flexible work environment
  • Generous 4+ weeks of paid time off

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we are able to serve our members. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.