eCommerce Executive - THG Ingenuity

The Hut Group

Manchester, GB
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 06/06/2021
  • Website:
  • Company Address: Voyager House, Chicago Avenue, Manchester, M90 3DQ

About The Hut Group

THG has grown from a start-up business to a global digital commerce group, fast becoming one of the world’s leading beauty and wellbeing online retail organisations.

Job Description

About THG:

THG is one of the world's fastest growing and largest online retailers. The company owns and operates many leading brands including, Grow Gorgeous, Mio Skincare, Hale Country Club, ESPA and - The world's #1 online sports nutrition brand. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide.

Our culture is fast-paced and ambitious - we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and are empowered to turn their ideas into actions.

About the division; Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. End-to-end, global, and scalable, our proprietary tech platform represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes Nintendo, Daily Mail Group, Nestle, Unilever, Honda and Proctor and Gamble.

Built to empower both brands and customers alike, the Ingenuity ecosystem takes all the pieces needed for successful e-commerce propositions, and places them under one roof. Encompassing everything from hosting and data science to warehousing and fulfilment, we simplify the minefield of digital commerce, and enable brands to form direct and meaningful relationships with their consumers.

Initially developed to power one of the world's largest beauty and wellbeing businesses, THG Ingenuity has been continually refined to facilitate sustainable growth and seamless expansion. Indeed, the potency of the platform is no more evident than in the extraordinary global growth enjoyed by The Hut Group. Now operating over 160 localised websites, shipping to 193 territories, THG has harnessed the power of the Ingenuity platform to continually set the standard for achieving sustainable global growth in the beauty, wellbeing, and nutrition spaces

About the role: eCommerce Trading Executive

The eCommerce Trading Executive role is an exciting opportunity for an ambitious individual that can bring fresh and innovative thinking to Ingenuity and play a key part in driving the account forward on its momentous journey.

Responsible for the website KPIs, supporting in the growth strategy & driving the website forward the eCommerce Trading Executive will work with their team to achieve the website KPIs. They will be responsible for competitor research, assessing the market and building out trading plans around key trading periods. They will need to be reactive to competitors and align marketing, trading and creative plans.

The unique brand, and growing accounts, bring lots of opportunity for development, trading success and diverse opportunity. We currently host multiple sites for the client & are onboarding further accounts in the new year and are expanding our team accordingly. With this expansion, we pride ourselves on the learning programme we have in place for all our new starters to onboard them to Ingenuity and support them in their growth and development.


Key Responsibilities of the role

Ownership of the trading calendar, reviewing competitor offers and being reactive to the market.
Ensuring the websites are kept up to date with correct offers, gifts with purchases, updated banners, new in products/brands, regularly updated category pages.
Monitoring conversion of key landing pages to improve where necessary.
Supporting on ideas to drive traffic to the Client website as well as developing and improving traffic from existing channels.
Monitoring key site metrics including GP, Conversion Rate, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.
Competitor product and pricing analysis - to ensure we are price competitive and market leaders in the industry.
Using analytics and our in-house reporting platform to understand the customer journey to optimise sales, measure performance & define strategy
Support the wider team on the development of marketplace strategy for the brand whilst working with the central marketplace team.
Support on the delivery of targets and budgets through campaign activations to ensure KPI's are achieved.
Working with the wider THG team to identify new growth opportunities and ways in which to improve our brand reputation and presence & drive new customer acquisition at the lowest cost possible.
Deliver best in class customer experience partnering closely with brand and customer service teams to brief and build engaging product pages that provide the customer with relevant information, advice and conversion opportunity.
Supporting in relaying client needs and requests; balancing expectations both internally and externally.
Working with the team to organise launch dates, site navigation amendments, studio outputs & reporting mechanisms for upcoming projects and development implementations.

The Person

Ambitious and driven; hungry for success and responsibility.
Good understanding of ecommerce and marketing, and eager to develop their knowledge in these areas.
Manages their time efficiently, enjoys problem solving and finding effective yet scalable solutions.
Desire to work in a fast-paced e-commerce environment.
Strong communication skills; can demonstrate strong teamwork skills.
Entrepreneurial thinkers are welcome - those able to think outside the box best suited to a true 'start-up', agile environment.


    Competitive salary
    Company bonus
    Company discounts
    On-site Doctor and Physio

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.