Account Executive, Engage

Clarabridge

Los Angeles, CA, US
  • Job Type: Full-Time
  • Function: Sales
  • Post Date: 03/06/2021
  • Website: clarabridge.com
  • Company Address: 11400 Commerce Park Dr Suite 500, Reston, VA, 20191

About Clarabridge

Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience.

Job Description

Are you interested in joining a dynamic, fast paced, growing company and being a member of the Clarabridge Engage sales team? If so, Clarabridge may be the place for you to take your career to the next level!

The Clarabridge Engage Account Executives are responsible for successfully selling the Clarabridge Engage value proposition to prospects utilizing a consultative sales approach, extensive product knowledge, high-energy and professionalism to demonstrate the value-add Clarabridge Engage will bring to their respective businesses. This role will partner with our CX Analytics Sales Team to collaboratively position Clarabridge Engage within the broader Clarabridge solution suite. We are looking for an aggressive, dynamic sales executive who will cultivate and manage and active pipeline of new business and expansion opportunities.

 

What you'll do:

  • Close new business and expansion consistently at or above quota level
  • Become an expert in digital customer service and social media management
  • Collaborate closely with CX Analytics Account Executives on a team-based sales approach
  • Serve as a brand enthusiast for Clarabridge Engage
  • Prospect/business development for new business
  • Manage the full sales cycle
  • Conduct demos via the web
  • Qualify and follow-up with inbound leads
  • Build relationships with prospects and internal stake holders to grow new business
  • Document and track all prospect information using CRM
  • Work collaboratively with marketing and technology departments to execute sales strategy as the firm introduces enhancements to existing solutions and/or releases new products
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

 

About you:

  • Familiarity with major Social Media networks (Facebook, Twitter, Instagram, etc.) and Digital Customer Service-related concepts
  • Experience within a sales team that produces and exceeds their goals consistently
  • Experience selling within a web technologies or innovative online product environment
  • Self-starting closer who can create a large pipeline of business
  • Competitive spirit
  • A sharp focus on your goals
  • Street smarts
  • Emotional intelligence
  • A powerful work ethic
  • Tons of energy, passion, humor, compassion, and enthusiasm
  • Superior communications skills
  • Exceptional closing skills

 

About Engage

Clarabridge Engage is the most comprehensive platform for real-time digital customer service and social media management.  The largest and most innovative companies in the world use Clarabridge Engage to connect to millions of online sources of customer feedback and interaction, enabling them to listen, analyze and interact with their customers online in real-time to grow and protect their brands.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.