Seasonal Retail Ambassador - Philadelphia, PA

Allbirds

Philadelphia, PA, US
  • Job Type: Full-Time
  • Function: Marketing/PR/Product Mktg
  • Post Date: 01/07/2021
  • Website: allbirds.com
  • Company Address: 750 Battery St, San Francisco, CA, 94111

About Allbirds

Allbirds make shoes such as the Wool Runners - made from premium natural materials to make the most comfortable footwear for life’s everyday adventures

Job Description

At Allbirds, we’re on a mission to prove that comfort, good design and sustainability don’t have to be mutually exclusive. We are dedicated to making the most sustainable footwear we can using premium natural materials, designed for the to and fro of everyday life. Our commitment to making better shoes in a better way is fueled by a belief that the shoe industry needs to focus less on flash and more on thoughtfulness. With funding from the leading venture capitalists in consumer products, and the founding CEOs of some of the greatest e-commerce businesses in recent history, our desire to shake up the footwear industry is off to a great start. In fact, TIME already called our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

Where do we need help?

We’ve sold a million shoes, launched three groundbreaking materials, and changed how people think about comfort, design, and retail. Now we’re looking for passionate seasonal retail ambassadors to execute on that mission during our busy and exciting holiday season.

Who are we looking for?

The Retail Ambassador’s core purpose is to deliver an exceptional customer experience through quality, personalized engagement. Retail ambassadors contribute to Allbirds’s culture by being team-oriented, accountable, and focused on continuous learning.

What does the job entail?

Delivering and executing on three primary focus areas: Customer Experience, Daily Operations, and Teamwork.

  • Customers
    • Provide all customers with a high quality and personalized in-store experience.
    • Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking.
    • Build strong relationships with customers.
    • Actively contribute to the store’s sales and NPS goals.

  • Operations
    • Maintain store appearance, cleanliness, and organization.
    • Operate our point-of-sale system once trained.
    • Execute on inventory and merchandising duties.
    • Perform daily operational tasks as delegated by the store leadership team.

  • Team
    • Be reliable and punctual. 
    • Work collaboratively to achieve shared goals.
    • Practice respectful, honest, and effective communication. 
    • Cultivate a positive attitude and support your teammates.

 What might describe you:

  • Retail and/or customer service experience is preferred
  • Available to work weekends
  • Connection to Allbirds's mission, vision, and products
  • Good communication and interpersonal skills
  • Reliable and punctual
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day

What we can do for you:

  • Competitive hourly rate
  • Special Employee Pricing!

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.