FIELD SUPPORT

Halter

New Zealand
  • Job Type: Full-Time
  • Function: Technical/Customer Support
  • Post Date: 02/05/2021
  • Website: halter.co.nz
  • Company Address: , Auckland

About Halter

Halter is an AgTech startup designing and building advanced technology to remotely guide animals. The team is working rapidly to push the boundaries of what it is possible for our technology to achieve, and has the support of a range of world class investors including DCVC, Founders Fund, Promus Ventures, K1W1, Ubiquity, Ice Angels and Rocketlab CEO, Peter Beck.

Job Description

Waikato, New Zealand

 

Our vision is to unlock the connection between humans and animals to create a better world. This means we convert intentions that humans have into cues that animals understand and actions from animals into insights that humans can understand. Whilst we are creating a complete platform that will enhance communication between people and a variety of animals we have decided to start with the world’s most populous large mammal - the cow.

We have spent over one million hours learning and classifying cow behaviour on our research farm to create a sophisticated cow movement and monitoring system. As far as we know, we already possess the world’s largest cow behaviour dataset. Our patented guidance control techniques shift cows remotely removing the need for fences and eliminating the manual nature of shifting animals. This all moves the dial towards the creation of a new generation of more efficient, sustainable farming globally.

We are backed by a set of sophisticated investors that have supported a stream of other leading technology companies including SpaceX, Tesla, AirBNB and Spotify. We are also incredibly fortunate to count Rocket Lab CEO, Peter Beck, as an investor and board member.

What will you be working on?

Our GPS enabled, solar powered devices are designed to remotely guide cows. These require robust, long-range wireless communication and conservative power consumption. They also require multiple levels of control software in order to record everything about the animal, understand it and act on this information accordingly. We use this to monitor stock health, feed, behaviour and emotion so that farmers can better understand and treat the needs of each animal. We are always pushing to use the latest advancements in technology and want you to be a part of this process. Being a young, dynamic company, there is potential for a person in this role to have a big influence on Halter’s future direction.

Core Duties

  • Support the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers and workers are able to successfully use the system

  • Master the art of collar fitting and delight our customers by kicking off the deployment process

  • Assist Halter’s production engineers in preparing our collars for deployment

  • Build genuine relationships with our farmers and their teams, families and animals

  • Provide transparency to the customer and drive communication and coordination between the customer and the company to ensure we deliver on our commitments

  • When not working on customer implementation, work as part of the team to deliver on the day-to-day operations of the test farm 

  • Act as a role model of organisational values, behaviours, operational and farming best practices.

  • Ensure the highest standards of personal health and safety, ethics, compliance and environmental performance throughout the farming operation

Who are we looking for?

  • Strong practical hands on practical experience working with dairy cattle

  • Relevant university degree is preferred, but not essential

  • Excellent time management skills

  • Strong communication skills

  • Creative problem solving abilities

  • Ability to work weekends

This role is about two things - supporting Halter’s farmers all the way through the process to make their farms more productive and efficient, and building genuine and lasting relationships with farmers. These objectives are naturally intertwined and the best candidates will be motivated and excited excelling in both areas. The role is well-suited to a generalist who is as comfortable sitting around the kitchen table talking as they are in the milkshed and don’t mind getting their hands dirty and helping out on the farm!

We are looking for big thinkers who know how to execute. We’re looking for people who are comfortable working in a dynamic, fast-paced environment where they will be challenged on a daily basis. To succeed you will need to be able to learn quickly and utilise your own initiative while working under pressure and to tight deadlines.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.