Senior/Principal NLP Scientist - Palo Alto, CA


Palo Alto, CA, US
  • Job Type: Full-Time
  • Function: Data Science
  • Post Date: 06/08/2021
  • Website:
  • Company Address: 1001 Page Mill Road Building 4, Suite 100-B, Palo Alto, CA 94304

About Uniphore

Uniphore redefines the customer service experience of the future through AI-enabled Conversational Service Automation.

Job Description

Uniphore, the leader in conversational AI, is seeking a Senior/Principle NLP Scientist who is interested in working on the next generation of “goal driven conversational models”. The ideal candidate understands the fast pace of the start-up environment  and is not intimidated to work on topics that are at the frontier of the research. The candidate will work as an individual contributors but it is expected to collaborate and sync up with the other members of the Data Science team.

The mission of the Data Science team is to change in positive the customer service experience through machine learning applications.


        Focus on the current state of the art for conversational AI
        Define and develop “goal oriented (or intent driven) conversational model”
        Produce “production ready models” to deploy over a Model as a Service framework


        Minimum 7+ years of experience in the field of ML with focus on NLU/NLP
        MS in STEM (PhD preferred)
        Knowledge of  Deep Learning techniques
        Full proficiency with ML/DL tools mainly TensorFlow and Pytorch
        Understanding of the RL paradigm

Preferred Requirements:

        At least 2/3 publications in referred journals
        Passion to solve complex problem with elegant simple solutions

Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.