Operations Research Engineer

Wheels Up

New York City, NY, US
  • Job Type: Full-Time
  • Function: Data Science
  • Post Date: 01/10/2021
  • Website: wheelsup.com
  • Company Address: 220 West 42nd St 16th Floor, New York, NY, 10036

About Wheels Up

Revolutionary membership-based private aviation company that reduces the upfront cost to fly privately while providing an unrivaled lifestyle platform

Wheels Up offers individual, family and corporate members exceptional world-class service with around the clock support. The cutting-edge Wheels Up mobile app enables members to seamlessly book flights, manage their accounts and participate in ride-share opportunities. Wheels Up Members also have access to the Wheels Down program, featuring exclusive lifestyle events and experiences, unique partner benefits and a full-service luxury concierge, which is also integrated in the Wheels Up app.

Job Description

Wheels Up is a leading private aviation company that delivers a total aviation solution for 9,000+ members and customers throughout North America. We offer three membership options—Connect, Core, and Business—that significantly reduce the upfront cost to fly privately and enable a member to book a private plane as easily as an Uber or an Airbnb. Additionally, we provide comprehensive aircraft management and whole aircraft sales services for current and prospective plane owners.


Wheels Up gives members access to one of the world’s largest owned and managed fleets of private aircraft, totaling over 300 planes—as well as a fleet of 1,250+ Wheels Up-approved partner aircraft ranging from Light to Large-Cabin Jets. All members can also attend exclusive events and take advantage of a suite of hospitality, lifestyle, and retail benefits from some of the world’s preeminent brands.


In August 2019, we completed a Class D equity raise, giving us an enterprise valuation north of $1.1B. In January 2020, we entered into a groundbreaking partnership with Delta, which involved our company combining with Delta Private Jets to expand our fleet and offer guaranteed nationwide coverage—and which has enabled us to provide unparalleled experiences across private and commercial air travel. We also acquired our longtime partner Gama Aviation in March 2020, making us the largest Part 135 operator in the US and one of the largest private aviation operators and aircraft management companies in the world.


These developments, coupled with our previous acquisitions of Avianis, a leading tech company that has accelerated the development of our next-level digital platform, and TMC, the leading light jet charter wholesaler in the US, have made Wheels Up one of the fastest-growing and most innovative private aviation companies in the industry, capable of fulfilling any flight need. 


At Wheels Up, we are realizing our vision of making private flying and the accompanying lifestyle accessible to millions of individuals, families, and businesses in the U.S. and around the world.


This Operations Research Engineer role will be part of the high performing Data Science and Analytics team whose purpose is to achieve cost savings, revenue enhancement by using advanced analytics and business optimization. This individual will be working to solve the complex business problems faced by an on-demand airline in areas of fleet planning, aircraft/crew scheduling, operational strategies and modeling.  You will be helping connect flyers to private jets in real-time, at scale. 


  • Maintain and improve existing optimization algorithms and heuristics
  • Present and communicate analytical results to various business partners
  • Develop and implement mathematical models in matching flyers to aircraft and crew at scale
  • Build resource planning models that enable the fulfillment process
  • Interface and collaborate with other internal teams and business leaders to understand the business and technology/data aspects to identify appropriate opportunities and initiate new projects for business improvement using Operations Research techniques
  • Collaborate with DevOps and Engineering to deploy said algorithms


  • Master’s degree (Ph.D. preferred) in Operations Research, Industrial Engineering, or related discipline.
  • Prior experience in transportation industry (airline, cruise, rental car) highly preferred
  • Deep understanding of integer programming and column generation techniques
  • Deep understating of applying heuristics to solve hard OR problems
  • Be passionate about turning the theoretical into practical and usable products for the company
  • 3+ years building models and developing algorithms for mathematical programming 
  • Experience in C programming under Visual Studio. Experience building cross platform a plus
  • 3+ years programming (C/C++, Java) and commercial optimization solvers (e.g. CPLEX, Gurobi, COIN-OR, OR-Tools) 
  • Working knowledge of Relational databases (e.g. Oracle, SQL), big data platform

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.