Senior Commerce Product Manager

Airship

Remote
  • Job Type: Full-Time
  • Function: Engineering Prod Mgmt/Dev
  • Post Date: 01/11/2021
  • Website: airship.com
  • Company Address: 1225 West Burnside Suite 401, Portland, OR, 97209

About Airship

Marketing and digital experience teams at thousands of the world’s most admired companies rely on Airship’s Customer Engagement Platform to create deeper connections with customers by delivering incredibly relevant, orchestrated messages on any channel.

Job Description

About You

You are an experienced Product Manager with a deep understanding of mobile commerce.  You have led large-scale products with cross-functional teams across the entire global organization, including stakeholders in engineering, design, legal, finance, marketing, sales, and customer success. You have strong customer facing skills and enjoy conducting product discovery interviews, onsite visits, and presentations.
 
You have experience defining product strategy and roadmaps that are business outcome-focused (not just output focused). You talk to customers every week and enjoy solving customer pain points and making data easy and actionable for non-technical users. You test assumptions and compare and contrast customer problems and solutions. You work very closely with your teammates in design and engineering to make collaborative decisions.
 
You are passionate about and have experience building commerce software products and experience with payments and mobile wallet, consumer and merchant onboarding, e-commerce storefronts and inventory management, and optimized consumer checkout UX. You have experience working in the commerce ecosystem (e.g., Stripe, Braintree, Paypal,  Amazon, Shopify, BigCommerce, Salesforce Commerce Cloud, Adobe Magento).

 
Responsibilities

        Interview customers to uncover unmet needs and opportunities
        Identify and prioritize opportunities
        Prototype and experiment to test potential solutions
        Drive Airship product strategy evaluations and decisions
        Work with Marketing to create training, positioning, and messaging
        Work with stakeholders (Marketing, Customer Success, Sales, BizOps, Legal, Executive Team) to understand business opportunities and constraints
        Help innovate and iterate on product processes and share lessons learned
        Stay up to date on latest product management techniques
        Conduct competitive, pricing, and financial analysis

Desired Skills and Experience

        3+ years working with SaaS products in mobile commerce or related industries.
        5+ years of product management experience
        Skilled at defining and prioritizing product opportunities, building feedback loops, and measuring desired outcome metrics
        Experience with state-of-the art product process
        Strong leadership and communication skills
        Ability to work collaboratively with others and navigate complex decision making
        Smart and creative with extraordinary grit and persistence
        A proven track record of gaining trust and respect by consistently demonstrating sound critical-thinking

About Airship

Marketing and digital experience teams at thousands of the world’s most admired companies rely on Airship’s Customer Engagement Platform to create deeper connections with customers by delivering incredibly relevant, orchestrated messages on any channel.

Founded in 2009 as a pioneer in push notifications, Airship now gives brands the user-level data, engagement channels, AI orchestration and services they need to deliver push notifications, emails, SMS, in-app messages, mobile wallet cards and more to exactly the right person in exactly the right moment — building trust, boosting engagement, driving action and growing value.

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.