General Manager - Pacific North West


Seattle, WA, US
  • Job Type: Full-Time
  • Function: Operations
  • Post Date: 01/26/2021
  • Website:
  • Company Address: San Diego, Los Angeles, CA

About Wheels

Wheels is a last-mile, shared electric mobility platform changing the current landscape in dockless mobility. With innovative products focused on sleek design and safety, Wheels provides a low-cost, fun, and comfortable way to get around cities through the connection of a smartphone. Wheels is headquartered in West Hollywood, California, with plans to expand quickly across the world. Wheels was founded by brothers Joshua Viner and Jonathan Viner. Prior to Wheels Joshua and Jonathan founded the popular dog walking app Wag with the mission of creating the safest and most trusted platform to get your dog walked. They scaled to over 100 cities, raising almost $400 million in funding for Wag. Wheels also added former Bird, Uber and Lyft executives to it’s management team. The newest members include Ben Shaken who joined as Chief Product Officer from Lyft where he was Director of Product. Marco McCottry joined as Chief Operating Officer. Previously, McCottry served as an executive at Uber where he ran the Midwest business, and most recently led North American Operations for Bird.

Job Description

Ride in style with Wheels, a last-mile, shared electric vehicle platform, that is changing the current landscape in dockless mobility. Our innovative products are a low-cost, fun, and  comfortable way to see your city and get you where you need to go safely. Connect with our app through a smartphone and don't forget to tag us on instagram @takewheels. 

While we're headquartered in West Hollywood, California, we're quickly expanding across the world and coming to a city near you. We hope you're ready for the ride of your life. 

As General Manager, you’ll be responsible for the growth and success of Wheels within your cities. You’ll play a vital role in all aspects of the business, including managing local operations and partnering with our Business Intelligence, Public Affairs, Engineering, and Hardware teams to deliver on goals and scale best practices. This is one of the toughest - but most rewarding - jobs at Wheels, requiring a versatile leader who can develop and execute strategy, manage people, and also get their hands dirty to tackle hard problems. This role requires a unique combination of leadership, operational prowess, analytics, and marketing savvy along with a strong bias for action.

Get to know us better by checking out these articles:

Wheels Raises 50 Million for Pedal-less E-bike Share

Wag Founders Roll Out Wheels E-Bike Sharing Company With $37M, Bird And Lyft Execs

Wag Founders Bring Popular E-Bike Company Wheels to Los Angeles

What you'll do:

  • Oversee all aspects of the local operation, own growth strategies and outcomes, and focus on efficiency to maximize uptime of vehicles
  • Manage your city’s P&L and deliver industry leading unit economics
  • Improve processes and tools in conjunction with HQ cross-functional teams
  • Collaborate with other General Managers to develop best practices
  • Recruit and build a high performing team while creating a fun, safe, and collaborative work culture
  • Report on market health to leadership team on a regular basis
  • Represent Wheels in the community with key city stakeholders and at local press and media events

What you'll need:

  • 7+ years experience in operations management, operations consulting, or a related field - managing diverse teams, optimizing systems and processes, developing best practices and procedures, and achieving operational goals
  • BA/BS, MBA or advanced degree a plus
  • Data-driven mentality, analytical rigor, and proven ability to develop and execute a strategy based on findings
  • Strong communication and interpersonal skills with the ability to build cross functional relationships, influence stakeholders, and inspire others
  • Leadership by example and willingness to roll up your sleeves to get stuff done side by side with the team
  • Disciplined time management and excellent organization

At Wheels, we strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company but as individuals. Wheels is an Equal Opportunity Employer. 

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Disclaimer: Local Candidates Only
This company does NOT accept candidates from outside recruiting firms. Agency contacts are not welcome.